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"Pros- great suite room. Excellent club lounge with fantastic views, food and cocktails. Lovely pool. Kids loved the buffet breakfast , especially the chocolate fountains! Valet parking was prompt. Cons- queues at check in. Room still not ready an hour after check in time (this was eventually resolved after requesting another room- and we were given an upgrade to an amazing room). Also had to wait a while for a table at breakfast. Service was mixed- some excellent friendly and professional...

"The staff were excellent Our luggage was taken to our room for us Excellent eating places inside Skycity as well as outside, walking distance to most things Would definitely stay again AA++"

"Staff was extremely helpful"

"A great place to stay with or without kids. Staff are friendly, areas always clean, location central."

"The property is well situated except that it is not on the Bus route. Very clean facilities. Beds made daily. Tea & Coffee tray stocked up every day. Impressed with the shower draining freely as this is a matter of concern for us. Will try & stay here again on our annual pilgrimage to Queenstown (ZQN)"

"Great location helpful staff good price"

"Great stay, so close to the spark arena for the concert we went to. Staff were friendly, and the apartment was clean and comfortable."

"Loved the location, good sized room, easy parking and staff all very helpful and friendly"

"Great hotel & well-priced. Very comfortable bed and spotlessly clean. If you stay here, be prepared to negotiate your way up & down a pretty steep hill when walking to & from central Queenstown. Not suitable for those with mobility challenges. The Coco Cabana serves a delicious coco oat bowl for breakfast. However, it closes at 8:30pm & there is no room service after this time."

"Beautiful views of Lake Wakatipu"

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"Easy stay for your next Auckland break. Really welcoming staff and easy going relaxed lobby/cafe/bar all in one. Great convenient location for concerts and bars/restaurants. A little noisy due to those heavy hotel style doors and lots of comings and goings but warm, clean and comfy. Some really thoughtful design in the multi bed rooms with privacy curtains, plenty of plugs and fun decor. Could have done with another toilet on the level we were on, only two in the ladies. Kitchen had good...

"The room looked a lot different to what was advertised. It was ok but very disappointing for the money we paid."

"It was fine. Staff very nice. Restaurant is very good. For some reason the items in the room were dusty. You could see the dust on the glasses etc. Not clear why. Bathroom looked newly tiled and clean."

"The breakfast was good, plenty of choice The TV was basic and did not work. We complained and they sent a technician to resolve it. Having free filtered water was a great help. They had two spas, but the jets did not work and the water could have been cleaner, even though it was geothermal. The bath and shower needed safety handles, especially for older guests. The room floor was not the cleanest. Everything else was clean eg bedding and towels. All in all a comfortable stay. Would...