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"Staff and room was awesome. Great view and well placed location."

"Everything was great. Room was clean, amenities were clean and being used. Staff was friendly. Only wish they would have let us do an early check in as we got there fairly early and had to wait right until 4. Not anyone’s issue, just would have been nice."

"I highly recommend the Hyatt. The staff were so very helpful. They were very accommodating to my aging mother and when they saw she had some mobility issues immediately let me know that we could park on site for the off site price. This made it easy to get to our room, by simply taking the elevator. The staff were also very accommodating offering suggestions for meals and easy ways to get places. Our room was clean and we had a magnificent room of the falls. Thank you for the wonderful...

"Our room on the 3rd floor with a excellent view was perfect! We loved the room, location and all the amenities that the Sheraton provided. The only negative is valet service. The wait is too long for luggage service and the car service. Over all everyone was super nice and friendly. We would definitely return to this Sheraton."

"Location! Modern and clean rooms, but very small. Quick elevators a plus. No complimentary breakfast and outside area were closed due to construction. Overall a pleasant experience."

"The hotel is very simple, but pleasantly clean."

"Convenient"

"The hotel did not provide daily cleaning. The rooms are particularly smaller and unusually expensive than what I expected in US’s hotel rooms comparing to while I visited Tokyo or Kyoto in Japan where the rooms are small but with reasonable prices."

"Clean yes but the pillow case needed better wash"

"I like that it was so close to practically everything. I didn’t like that the staff stated my room would be bigger compared to the one I was going to get…felt like it was small already. I liked that I didn’t have to leave the hotel if I wanted to get something to eat late at night although I didn’t because I was out most of the time and stuffed my dace outside but I liked that option. I wishhh I would have gotten a high floor I was on the 7th but I did get a front view so I got to see a corner...

"Very nice and cool for everything"

"Elevator small and long waiting at peak time. No boiler in room but a small coffee maker. Room is also very small. Bath room fan is pretty efficient"

"Great location and amenities were all as expected for a budget. Staff was friendly and helpful. We had a small issue but it was resolved quickly. No complaints and would recommend to others!"

"Dirty and run down place. Serious, I'm not sure why the people booking there. Is like a bait and switch."

"Friendly and helpful staff who would go above and beyond to assist travelers. It was clean and quiet, and I hope to stay there again next time I’m in NYC."

"Junior at the reception was absolutely amazing. Thank you so much for your help."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Pool is clean (saline?) and warm (80 degrees?) and hot tub was hot but jets were not working. No microwave, no free coffee in lobby, parking at hotel is $50, your location is a 15-20 minute walk to get to the Falls unless you want to pay $8 round trip to take the mini incline down. Not convenient. The room costs way too much to not have a good view. Pillows were barely stuffed."

"The staff was very nice and it was a clean hotel. I was expecting more amenities in the room. The breakfast was very good."