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"Check out was at 11am, but the housekeeper knock 3 times before that time. She waited outside our door… we felt rush to leave the room even though it wasn’t time for it. We were planning to have breakfast before leaving the room. I complained to the front desk and they didn’t do anything about it. They just told me I could checkout at 12pm if I wanted to stay longer. We were so upset we left early."

"I stayed two nights recently and I didn’t have an access to TV almost one whole day and the hotel was not responding to the Expedia agent."

"very nice"

"Decent place to stay on the strip."

"There was a giant bug in the room. Also, I booked a standard room with view and not only didn’t get a view - didn’t even get a WINDOW."

"Good location, takes a day or two to get used to. Feels very cold in appearance almost like ur in a prison setting. Under beds super dirty so kicked up my allergies. Did have a blow dryer there although a review I had seen said they had no blow dryers. Housekeeping kept up with daily pick up and towel replacement. It’s perfect for young travelers on a budget, not older seasoned travelers."

"It nice place to be honest, the room was clean, the hallways were clean, the pool and gym were clean, and the staff was there everyday. There's also an IHOP and the keg there, they were a bit pricey but we loved the food, and the lady there was so nice and talkative. The hotel is connected by a bridge to the casino where we parked and only paid $15 when we left on Monday. The hotel is also in a good location with lots of restaurants and the funzone nearby. However it's a bit of a walk to the...

"I would say this is a 3 star hotel. The lobby is the nicest part, otherwise it’s quite old looking, especially the rooms. I think the pictures make it look much better than in person. The raised seating area/ bar by the lobby is nice and the staff there were lovely too. Overall I’d say it’s pretty basic but the location is GREAT!"

"My wife and I were very pleased with the breakfast each day. However, they never cleaned our room or replaced towels, etc. for the three nights stay. We had to call and have replace the towels at least and that was done at 8 AM PM on our last night."

"We loved the front desk staff. The location was perfect. Will definitely stay here again."

"Excellent location"

"Start at lobby then hotel is entirely on the 25th to 29th floor. Great views from our bedroom and two restaurants."

"Great- exactly what I needed."

"It was a very cute and comfortable hotel. It was very clean! I would definitely stay here again."

"Great job on timelines with housekeeping stayed on the 42 floor remove small but clean?"

"The fallsview room was the absolute best! If you go to breakfast on the Mezzanine, ask for Andy, he is the best!"

"The room was clean, the staff was perfect, but we have to wait too long for the elevator."

"Everything was perfect."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"This property is good for being close to crowds. MSG is two blocks away, subway is a block away and Times Square is a few blocks from the area. I didn't eat at the hotel because I'm there to experience the city. Bar was good for the view but the drinks were meh. The tip was already included which caught me off guard. Rooms were fine for sleeping only don't think you will have much room to do much else."