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"Was greeted kindly by staff and offered free waters and warm cookies!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Great for what it is, nice staff etc"

"Clean functional place and good proximity to most amenities."

"Arrived to NYC 11 am.we had early flight. Asked hotel if we could check in early even if a fee. We were told no but they would hold bags. It was 90 degrees and we walked around til 2:30. Called hotel and we were told if I joined the Hilton rewards club then we could check in early. ?? Why didn’t they tell me that at 11? We were exhausted and drained by then. For $2100 for 3 nights , you think we would at least had a view . No. The restaurant was ok. $31 each for breakfast Buffett. We were sat...

"Nice location, staff was friendly and knowledgeable. Will stay here again if opportunity comes."

"Happy with our stay. We always enjoy staying at the Hyatt Grand Central!"

"Very good everything"

"Todo normal"