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"Didn't get a chance to check the bar or breakfast Convenient location. Staff was helpful and courteous "

"Amazing hospitality "

"Clean rooms"

"It was the first hotel we’ve stayed in where the parking was not included. It was a surprise addition. It appears to be an issue all over the city. Be prepared. "

"Great stay, but the pool is not as expected "

"The property has a very nice view and very convenient if you want to stay local. However, the staff we’re not very welcoming."

"Great hotel "

"朝食のバウチャーはわざわざこちらが申し出ないと絶対にくれません。意味不明です。しかも毎日です、うんざりしました。 朝食メニューも脂っこいです。"

"Location is fantastic, steps from Penn Station. Hotel is historic and very grand in the lobby, but the rooms are a little run down, but clean. The staff is super kind and helpful. They let us check in early and check out a little late. Would definitely stay there again. Starbucks is across the street, Liberty Bagels is around the corner. "

"From the start the hotel lobby was so full lots of people standing around and no real direction of where you were to check in. Hotel is under construction so if you want a noisy hot place this is it. The elevator system is ridiculous it’s impossible to get one in the morning going down as they are always full and to go up is a whole other waiting system. We tried to get breakfast once but it was too chaotic and nobody really telling people not to grab with there hands. During our stay the...

"The TGI Fridays was not open at all during our stay. Parking was excellent as staff ensured we always had a parking spot near the doors. I am disabled and they all looked after us very well. "

"A perfectly fine option if all you need is a place to sleep in between the hustle and bustle of a NYC trip. There's not a lot extra that it offers, especially when a resort fee was thrown in that I had no idea what it was about. Also hated that I had to pay this at check in and not as part of my entire booking on Expedia - this limited my personal spending budget on the actual trip to NYC when I like to pre book hotels in advance and get that cost out of the way. The experience with the staff...

"Had terrible experience with the property. Barghav who claims to be restaurant manager was very rude and disrespectful to our family. He made us uncomfortable in front of others and discriminated. He has no social skills. He ruined our special weekend. "

"Hotel was a little dated but was very nice. Room was clean. Food and activities very close. Staff was super friendly and helpful! "

"Very dated rooms and dingy looking."

"Muy buen hotel, bien ubicado, la limpieza muy buena, el personal latino muy amable, solo tengo 2 detalles a recalcar, al entrar a la habitación había un olor muy raro como a establo d caballos, y el ruido del fan del aire acondicionado era muy molesto, y raro xq ruido de la calle no había nada, pero d lo demás muy bien todo, la señorita del piso 8 q hacia el aseo muy muy atenta y amable "

"Friendly staffs. Nice view on our window. "

"I really enjoyed my stay at Sheraton. The staff was so friendly and helpful! The bed was more comfortable than my own and the view from my room was amazing. I did not realize there was a local usage tax of $40 per night for stays in Manhattan, but Sheraton made up for that with $35 a night voucher for their restaurant. The salmon, gnocchi were both excellent and the wait staff so nice. They remembered my order from previous day. The location can not be beat. I will return! "

"Ac definitely worked very well and so did the heater. Very convenient location and room was peaceful and quiet with a beautiful view."

"The staff were wonderful! The room was small but had everything we needed including a great view of the city. We ate dinner at the restaurant on our last night and it was very good. This is where we will stay from not on! "