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"Didn’t eat there"

"Typical tourist trap hotel in Niagara. Garbage customer service. One person at the hotel said pool opened 24/7 and another said opened from 1pm-9pm. "

"The room was small but clean. "

"Parking was off site- but the views were amazing. Would stay again! "

"This is a great location hotel but you have to pay for the view. Overall it is worth it."

"Clean safe smelled nice and everything I needed was good for a short getaway especially for one Low maintenance person"

"Pretty great stay! "

"bar was fine"

"Bar excellent but closed to early. "

"It was convenient for me to get where I needed to go. Room was clean but there was construction, no gym, and too crowded "

"Staff "

"No funcionaba el aire acondicionado y reservé 1 habitación con dos camas y me dieron solo 1 cáma alegando que "

"The toilet was broken when we arrived and the quickly fixed it. The spa was great "

"Housekeeping service is poor. We had to wait for few hours just to be given towels. However staff are still friendly. Room has a great view but noticed some dust on tables. And bathroom soaps aren’t filled properly. We were given a bottle of empty hair conditioner. "

"Saubere Zimmer, zentrale Lage"

"Water was not very hot and even though I asked they did not top up the shower gel"

"Nice stay! We stayed over Christmas. "

"Fijn hotel, met aardig personeel en nette kamers. Enige opmerkingen tot het verbeteren van de kwaliteit: het ontbijt is a la carte, met verschillende opties, maar voor ons niet genoeg gezonde keuzes, waardoor we vijf keer op rij de yoghurt met verse aardbeien aten. Die overigens heel lekker was, maar we verbazen ons over keuzes als frieten, hamburgers en pannenkoeken met spek als keuze voor een gezonde start van de dag. Werd het vlotte en efficiënte meisje aan de bediening vervangen door een...

"Should offer valet service since there’s no parking spot to unload luggage $60 extra per day for parking my expedition is ridiculous also"

"Too busy. Atrium area is like a train station. I dont like tipping in genral, but especially not for serving staff that dont make an effort - but when it is 20% already on the ticket most people dont want to make a fuss. Desk staff were quite good. Rooms were basic/functional Rooms cleaned nicely each day Weird thing with the bar/Starbucks going on. Never managed to get a starbucks because the que was too long. This is a shame because the destination fee is used as a credit for this and if...