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"No breakfast for us"

"Amazing hospitality "

"Clean room, near Time Square"

"The parking was convenient as it was off season so able to utilize parking structure next door. Restaurants in the hotel were closed which was a disappointment & not told ahead of time and discovered when attempted to eat there. View from room was amazing, quiet easy access to falls and parks."

"Great stay, but the pool is not as expected "

"Loved the location and the staff was very cordial.They kept the room clean "

"The hotel is beautiful, however not very functional unless you are a solo traveler. The bathroom is a small glass box that you can hear/see everything through, which is not ideal when someone else is in the room. The shower floods across the whole bathroom floor because there is no door separating the shower and toilet, so you will be standing in a puddle when using the restroom unless you dry it up. Also extremely disappointed in the actual check in process. We arrived earlier in the day and...

"You can’t beat the location of this hotel for the price! It is a typical NYC hotel with very small rooms. The room and bathroom were nice and updated. There was a mini fridge and bath products. Also, there was an ice and water bottle-filling station outside our door. We were on a high floor and it was fairly quiet. There was a bit of a blip checking in but they worked it out. I wish there were more places to sit and eat in the lobby area. We grabbed bagels and coffee takeout one morning and...

"The room was way too small with absolutely no view. I booked it through Expedia so the room choice was not detailed. If I use this hotel again I’ll book through the hotel website "

"Too crowded. Couldn’t even get breakfast. Place was packed. Elevator was slow and packed as well. Room was very cramped. If I were overweight I would have had to squeeze past the bed and wall mounted tv "

"All good"

"A perfectly fine option if all you need is a place to sleep in between the hustle and bustle of a NYC trip. There's not a lot extra that it offers, especially when a resort fee was thrown in that I had no idea what it was about. Also hated that I had to pay this at check in and not as part of my entire booking on Expedia - this limited my personal spending budget on the actual trip to NYC when I like to pre book hotels in advance and get that cost out of the way. The experience with the staff...

"Had terrible experience with the property. Barghav who claims to be restaurant manager was very rude and disrespectful to our family. He made us uncomfortable in front of others and discriminated. He has no social skills. He ruined our special weekend. "

"Hotel was a little dated but was very nice. Room was clean. Food and activities very close. Staff was super friendly and helpful! "

"Very dated rooms and dingy looking."

"Was a perfect place to stay for my birthday love everything about it I’ll return soon "

"Friendly staffs. Nice view on our window. "

"I really enjoyed my stay at Sheraton. The staff was so friendly and helpful! The bed was more comfortable than my own and the view from my room was amazing. I did not realize there was a local usage tax of $40 per night for stays in Manhattan, but Sheraton made up for that with $35 a night voucher for their restaurant. The salmon, gnocchi were both excellent and the wait staff so nice. They remembered my order from previous day. The location can not be beat. I will return! "

"Buffet was overpriced, not enough variety of food, need better customer service "

"The staff were wonderful! The room was small but had everything we needed including a great view of the city. We ate dinner at the restaurant on our last night and it was very good. This is where we will stay from not on! "