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"We had a fabulous stay at the Row NYC! The room was nicely updated and the amenities were good, but I would have to say the staff was what made our stay so wonderful. Junior at the front desk was so generous and kind helping us get the room we needed upon checkin on a very rainy NYC night when we were tired from flying and just wanted a good night’s sleep. He took his time to secure a room for us with an amazing view of the Hudson River that would fit all of our luggage. Delsie and Olivia on the...

"It was ok"

"Staff were very friendly and helpful, room had issues with the AC at first. It’s worth it to pay extra for a higher floor with the city view, lesson learned"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"I traveled from Boston; it was my first time at this hotel, and I loved everything. It was very quiet and clean, and the staff was super friendly. The room was not only spotless but also extremely comfortable. Plus, the hotel is in a walkable area with various places to eat and shops nearby. I recommend it.❤️"

"The rooms were outdated bathroom floor was disgusting the door of the bathroom look like it was falling apart the elevators was disgusting very small"

"Everything was great"

"The kitchen kit need to be upgrade , you have almost nothing .......realy not easy to do something when you dont have even just a spatula, a nomal knife and a plastic bord to cut your stuf 😅"

"Very clean"

"Amazing stay!"