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"Clean hotel, nice staff and is nice to get a room with Fallsview Was out and about all the time so I could not enjoy much of the hotel"

"Stay for the view only. My kids absolutely enjoyed looking out the window at the falls and it’s in a convenient area. The hotel is old and nothing special itself. They over charge for literally everything on site like parking. To top it off I paid in full through Expedia, yet I woke up to a full charge in my account for the total two night stay. I talked to staff and they seemed completely unbothered that they put a hold for an extra $1000 from my back account while I was on vacation. They...

"Convenient loc"

"Clean, tidy & comfy rooms!"

"I would definitely stay there again. The staff were quite friendly and the hotel was super clean. The only complaint we have was that we found the room didn’t get cold enough at the lowest setting. Other than that, we will be booking there again."

"I loved staying at the pod, because it was clean and exactly what was advertised. Personally, I went at a time while they were construction and I feel like we didnt have access to the entire amenities which looked beautiful. Otherwise loved it"

"It was good"

"Two problems - 1. Check-in was VERY slow. It took the front desk staff 20 minutes to check in each guest. There ALWAYS seemed to be a problem. 2. There is a $40/night resort fee that was not included in the Expedia price and was not properly disclosed. It changed the hotel from a less expensive option to a more expensive one. I would've stayed elsewhere., Also - my room was small noisy and I couldn't make it dark due to a window in the bathroom. There was no desk. My friend's room was...

"Very nice staff and very knowledgeable"

"didn't have hot water in my shower and they said they were gonna send someone up. no one ever came. other then that the room was clean and cute. and vibes were cute. food at the cafe in the lobby was tragic unfortunately, bar staff was kind and had great drink suggestions."

"Room was small even when we upgraded to the executive. Also expensive and aged. The bathroom fixtures and TV were particularly dated. The ‘free’ breakfast wasn’t really a free breakfast but instead a bagel and a cup of coffee. I paid a lot for this stay and was very disappointed."

"Don’t be put off by the lobby which looks like it is from the 90’s. The rooms are redone and absolutely stunning. While the elevator to the penthouse floor is a little scary, the effort is worth it as the view is beyond words. Coupons for local restaurants and the ihop on premise with a. Incredible view was really nice."

"Great- exactly what I needed."

"Good location for sightseeing!"

"There was a very nice secluded view of New York on the 44th floor, overall the area in view and feeling of the hotel was amazing. However, the water was expensive in the common area. The cookie given at the beginning of our state was hard."

"Perfect place to stay! Hotel is top 10! You won’t regret it. Views were stunning. Food at Morton’s is so delicious."

"The room was clean, the staff was perfect, but we have to wait too long for the elevator."

"Great location, esp during the Men’s World Cup, when there was lots of action in Times Square. Nice hotel with clean rooms."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Nice staff,very good location,very professional,and clean. Would use it again. Rooftop bar as well."