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"Parking is not easy"

"I liked the location of the property overlooking the falls. I did not like the fact that I arrived at the property at 4:10 pm to check in for a 4:00 pm check in, and my room wasn't ready. I finally got into my room at 4:50 pm. If check in is at 4:00 pm then my room should be ready then. Also I didn't like the $50 parking fee per night. It cost me $100 in parking to stay for two nights. What a gouge! Not to mention they did not have any accessible towels in the pool area. They did finally bring...

"Superbe hôtel pour voir les chutes. Étions au 28eme étage. Par contre le parking est cher. 40$ de minuit à midi. Le seul avantage est que les chutes sont juste à côté, et que l'hôtel a des réductions sur les restaurants aux alentours. À pars ce petit bémol le personnel est serviable et gentil."

"good"

"Fast elevators - 6 of them so there was never a long wait. Room is small yet functional. Amazingly quiet considering the location right off of the Lincoln Tunnel. Could see the buses going in and out of Port Authority. Safe area with lots to do. My only complaint would be the lack of ventilation and weak A/C. The rooms are probably overdue for a renovation."

"Very clean, nice bathrooms room larger than others in the city, staff very helpful and friendly"

"Great hotel for our first stay - it’s an old hotel which probably needs updating but that was part of the charm! Great location to get to all the sights and right next to Penn station which made it easy to get the subway. We went to a Knicks game at MSG and it was great to be so close and just walk across the road. Our room unfortunately had a broken door and air con but they upgraded us straight away to a better one with a great view. Rooms are plenty big enough and we had two adults, an 18...

"Clean room"

"The Wyndham transferred me to the Hyatt for some reason. The team at the Wyndham were very nice and helpful, making the transfer very easy. A few weeks prior to arrival, I called the Wyndham a few times and their people were always polite and helpful in answering my questions. "

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"Clean room"

"Good hotel overall. Unfortunately, the room we originally booked was unavailable at check-in. However, the staff and manager, Luca, handled the situation professionally and upgraded us to a room with a Fallsview for the inconvenience. The team was very accommodating and made a genuine effort to ensure we still had a great trip despite the issue."

"I"

"1 washcloth and towel provided only. Bathtub didnt drain so had standing water momentarily. Room had a weird smell."

"The staff was excellent but the rooms and bathrooms definitely need to be upgraded."

"we were staying at 50th Floor , busy hotel due to the location. Overall great stay"

"Excellent reasonably priced hotel. Very clean, staff is most helpful I really enjoyed my stay"

"Great location, easy to walk places and/or catch a train"

"Watched the fireworks from our room every night. Conveniently located and the staff were wonderful."

"Super dingy hotel. When we checked in they checked us into a dirty room, then moved us to a cleaner room. Things were still super rough. Parking is crazy and hard to manage. Quiet time is 10pm which I feel is super late for a kids hotel… kids were screaming and running around until 10pm knocking on doors disturbing everyone. If you have littles who can’t sleep with noise like other crazy kids this is not going to be the place for you! They have windows that show you each court yard which is...