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"I like everything It was such a pleasant stay and Zi will come again Highly recommended"

"good"

"Service is great! Staff is kind and helpful. Location is central to restaurants and games for kids. Next to the waterfalls. The outdoor pool is rooftop, incredible view! The pool is very warm and clean."

"We got the bunk bed room and loved it! The room is very small but the space is so well organized that it felt like plenty of room. The location is so ideal for Times Square and the theater district. We were able to walk to all of the shows we saw. Staff were super friendly and helpful. We Would totally stay there again!"

"Nice place"

"One of the best properties I’ve stayed at in Niagara!"

"Clean room, great staff and an amazing view"

"Overall we had a great experience at this hotel. Staff is friendly and helpful, and the hotel is very clean. Good options for food, snacks and meals. My only complaint is about the parking. They charge $35 per night for off-site parking within walking distance of the hotel. However, we came in at 11pm one night and that lot was completely full and there was no parking available in it at all. Street parking is sparse and I was still charged for parking in a lot which I was unable to use."

"They give us another room too small I have a baby has stroller. They don’t change their own for me."

"Great staff! Clean room!"

"Great hotel, convenient location to everything. Very clean!"

"Close to Time square!"

"Standardhotel. Leider wurde nicht regelmäßig gereinigt. Die Zimmer sowie auch die Betten sind viel zu klein. Wasser kostenpflichtig. Eher ernüchternder Aufenthalt. Frühstück haben wir nicht gebucht."

"Not worth the price. Hyatt is way better."

"Nothing"

"Everything was great I loved everything about the hotel and the location was Perfect"

"We loved our room. The city view was amazing! The gym was also a great amenity! The staff was incredibly friendly and helpful."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Exceptional location, the view of the falls was phenomenal. The staff was very helpful and friendly. We found the food at the Milestone Restaurant to be very enjoyable; a direct view of Falls enhanced the dining experience."

"Nothing"