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"Everything was perfect!"

"Good"

"Beautiful hotel"

"Good"

"Only “issue” was the detergent they used really irritated my skin. Not a complaint, it is what it is. But this doesn’t happen at other hotel chains. If you know your skin gets bothered by certain detergents, bring a spare T-shirt to put over your pillow"

"Clean room but not very quiet"

"Clean room Friendly staff Great location"

"Only bad thing is the elevators in the morning hours for breakfast. Other than that all was great, great place to stay!"

"Love the views regardless of whether it's the city or the falls but an observation deck is available for those on the city side. Staff very helpful. We only stayed one night but would book again upon return. Also close to over a dozen restaurants."

"Great location but very loud. Stayed on the 19th floor and was awakened by police sirens and people screaming every single night."

"Traveled solo here to New York at a great time, worth the price, great room. Had a great time Saturday night at art space below the hotel as well. Worked remote Monday - Wednesday. Very comfortable environment"

"Elevator small and long waiting at peak time. No boiler in room but a small coffee maker. Room is also very small. Bath room fan is pretty efficient"

"The rooms are very clean, comfortable, and reasonably priced. The staff is really nice and helpful. The lobby is beautiful. The Upper West Side has parks, restaurants, stores, entertainment, ice cream shops, and more. The subway is two blocks away. I am very glad I chose this hotel for my vacation!"

"Hotel is in a great location and clean."

"Great stay and got an upgrade! The location is perfect."

"Great location!! Friendly and helpful staff. Bar and property were well kept and a plus!!"

"Centrally located and within walkable distance to main attractions in Time Square."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Best hotel with best view"

"Servicio y localización"