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"Excessive hidden fees."

"ok"

"Very nice"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"The hotel's location was perfect, near the Train and close to Times Square. The hotel has three restaurants. Definitely would return."

"El aire del cuarto no funcionaba. Avisamos a recepcion y segun ellos que lo arreglaron. La primera noche pasamos con mucho calor porque siguio sin funcionar. El dia dos tuvieron que cambiar el aparato."

"Great location, but not worth the stay. I booked this Hyatt expecting quality, and the experience did not match the price. The room was poorly cleaned, and basic amenities like even a coffee maker was not provided. They offered only one $15 voucher for the entire stay, which we had to use at the hotel marketplace—the only option for morning coffee. Luggage storage also comes with an additional fee, which was disappointing. The lobby frequently smelled of weed and cigarettes, making it...

"Staff was great working with"

"My luggage was stolen."

"Thankful for the front desk that accommodates us for early check - in yesterday ."