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"On the arrival date, there was a long check-in queue. It took us a bit more than one hour to check-in. They were short on staff. The front desk lady did not even bring up a comment related to the delay. No apologies, no nothing. In the room, the tube had some brownish coloured stains that did not wash out. Not sure what that was. It looked that the room was recently renovated but the quality of work was poor. I could see paint tears over the wooden frames. Anyway, location is very good. One...

"Excellent location, clean and quiet environment, quick access to floors"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Eh"

"o hotel é dentro a times square, localização excelente pra metro. é possível conhecer toda Manhattan hospedando ali. o café da manhã é bem cheio de gente e básico no quesito opções. no mais tudo muito limpo, cheiroso e fácil acesso"

"The location is great and you have a lot of food options nearby. The hotel is ready to get freshened up. They took some of our towels and they did not replace them and the air conditioning in the room was malfunctioning."

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"Helpful staff, rooms may be small but have everything you need. Great relaxed vibe that feels tucked away from all the madness of the more touristy spots."