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"It was a decent trip. I just wish there were a little more thing included like breakfast"

"Very friendly staff. Very accommodating. But the property needs some serious upkeeping. The bedroom walls are marked up with scratches and stains. The rug could use some vacuuming. I had to ask the housekeeper for extra shower gel and soap. When I dialed “0” for assistance no one answered. I had to go downstairs to the reception to ask for an ice bucket. This should’ve been in the room in the first place. When I finally got the ice bucket, the ice machine on my floor was not working. I brought...

"The view and the room were exactly as pictured, which was really nice. The view was beautiful, and I thought the elevators were pretty cool as well. I also really appreciated being able to adjust the temperature in the room—it was very cozy and comfortable to have the room nice and cold while sleeping. Unfortunately, our experience with some of the staff was disappointing. The staff members who checked our keycards and the staff handling the luggage were incredibly kind and helpful, and we had...

"Mal olor en todo el hotel"

"The staff were very friendly and helpful."

"What a great hotel! Would definitely stay again. We got a room with a private bath, and the price was still very affordable compared to anything else we could find in the area. The rooms are small, but very well maintained. The shared baths are still private rooms, just shared with the rest of the floor (rather than communal-style baths shared with multiple people at once) which we thought was great. The property boasts a rooftop deck with great views, a cozy garden space, an in-house cafe, and...

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"We booked 2 double rooms for 7 nights . On of the rooms smelled a lot like cigarette, so we asked to change. They couldn't accommodate us on the same floor, so we dealt with it. The hotel could use more cleaning and maintenance. The rooms have musty scent. Also they never mentioned to you that on the 16th floor there's a lounge where you can get free coffee water soda juice snacks fruits and even grab for on the go. Overall I don't think we'll stay here again."

"STAFF WAS 5☆ ESPECIALLY MANNY AT FRONT DESK. A/C WAS LOUD."

"Great location and nice rooms. Connected bar is fantastic as well."

"Hotel St. James is a great location! Room was clean, spacious and staff is friendly. I would definitely stay again!"

"The building management was helpful. We didn't have to get in touch with the host at all. The check in was smooth. If you arrive earlier than your check in time there in no place to keep your luggage."