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"We had 2 beds and a pull out overlooking Horseshoe and American falls. The room and the view were incredible. The floor plan didn't make sense. You can see the falls from the jetted tub through a sliding window in the bathroom but the queen and pull out beds are in the room in between. What's the point of the view from the tub if you're sharing the room with the kids? The toilet can only be accessed by walking between the shower and tub so if either is in use, the rest of the family has to...

"Price was good but the decor is dated and worn. Staff were really friendly and helpful. No tea or coffee making facilities in the rooms - 1 tea/coffee machine in the lobby for all hotel guests, this can get very busy especially in the morning. No breakfast or restaurant facilities. Rooms also aren't serviced - clean towels etc available on request."

"Great view of the falls."

"Everything was amazing as usual"

"I definitely recommend this hotel, I feel secured and safe knowing the going to your floor you have to use the key ."

"Great service, my ac had a noise and it was replaced immediately."

"Clean, comfortable beds"

"The on point technology when it comes to using elevators, the parking valley was amazing, a little expensive ($80/night), and there was no free channels on tv, we should be given at least free YouTube access. And the WiFi signal was not strong, I connected once, and right after got disconnected, and I couldn’t connect again."

"Our view was exactly what we wanted! Wasn't to happy when we went into room opened fridge there was melted ice cream in there. And bathroom was not like the picture it was small"

"Enjoyed the stay and location. It’s an older hotel that could use some upgrades. Walking distance to a lot and the staff was pleasant. Didn’t eat at anything onsite because we were always on the go. I would stay again"

"Clean room and the bar and also the rooftop is amazing"

"There was a very nice secluded view of New York on the 44th floor, overall the area in view and feeling of the hotel was amazing. However, the water was expensive in the common area. The cookie given at the beginning of our state was hard."

"Awesome staff. Very helpful and attentive throughout our stay. Additionally, we asked them to keep our bags, 7 total, on our check out day because our flights were evening departures. They didn't even hesitate. They kept them and still treated us like we were still booked in the hotel for that evening even though we checked out at noon. Great people and I highly recommend a stay for anyone visiting NY."

"Beautiful view of Niagara Falls. It was so pleasant to sit in the lobby or the room and watch the falls. Great for the evening light show and fireworks. Pleasant stay and excellent dinner at Morton’s."

"La ubicación es excelente, el trato del personal muy bueno y la limpieza de las habitaciones también"

"高層階指定のプレミアムルームだったので、景色は素晴らしかった。ベッドとタオル、シャワーとバスタブ、トイレは清潔にされていたけど、景色を見るのが遮られるほど、窓が汚かったため、自分で清掃した。また、気づきにくいと思うが、テーブルに隠れた椅子に前日のものと思われる食べ物のシミが複数付いていて、拭かないと座れなかった。さらに最悪なのは、トイレの排水が二度流しても、汚物とペーパーが逆流して戻ってくるみたい。こんなトイレは初めて。一人旅で良かった。"

"Towels in the room were so bad. Almost they had a hole. It said time square but it is not. You have easily 5 blocks to time square."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Clean and friendly staff"

"Easy check in, clean, and professional"