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"As a Hilton Honours member, I utilized the Honours member line which unfortunately was much slower than the regular line to check in. Incredibly disappointing what’s the point of having an honours member line which should be expedited if it’s going to take longer than the normal check-in line. The Room at first appearance seemed good. We stayed in the south tower. This time. This is our fourth time staying at this hotel all previous times we were in the north tower. Upon inspection, we...

"Room was spacious! Staff was very friendly."

"Rooms were clean. Check in was chaos at 4:00, massive line up not enough staff at the counter no set line people were hot and irritated so some started cutting ahead of others. It took me 45 mins in line. Parking is not convenient and they charge 50.00 per night to self park. It was OK for a night but wouldn't go back."

"Nice room and very clean."

"Everything was great"

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"I found the room hot to sleep, I tired to get it cool in there but the air wasn't really working properly I dont think , Also the breakfast buffets are very good . They gave me a coupon, for dinner at the buffet ,it said KIDZ eat free with adult purchase.. I did that .then say ONLY 1 child .. so it turned out having to 54.00 for buffet for 1 adult and 25.00 for the other child .. I found the coupon was really worth it .. cause I didn't eat 55.00 worth of FOOD .."

"Loved my stay! Wonderful staff and really clean."

"We enjoyed the stay at the Hampton Hotel! The room was clean and enjoyable. The rooftop bar is a really nice spot and we appreciated the level of security in the hotel. You’re also able to leave your bags prior to checking in and also after checking out if you want to walk around. Overall a good location if you want to visit Times Square and other tourist spots."

"Great design, hip, wonderful food, VERY walkable."

"Hotel’s location excellent for first time visitor. Visitor has everything at your hand palm. Food, transport and minutes to more visited attractions Fully recommend this facility."

"Housekeeping was great they supply the water and ice and all the soaps and needs you need when you travel. For the price and location it is definitely a 5 star rating for all of that."

"Excelente ubicación. Habitación pequeña pero muy limpia y con exclente vista."

"Fantastic location; so easy to get everywhere, plus it’s a great area. The hotel is nice, although the main lobby areas always seemed crowded. The longest wait times for elevators we have ever encountered. Three elevators, yet our shortest wait for one was 8 minutes! Our room was on the 6th floor, so we ended up taking the stairs most of the time—first time was up with all of our luggage when we arrived, and the last time, with luggage, going down at departure. We traveled with two...

"The hotel was extremely hot inside the room and in the hallways and lobby. Staff was aware and there was nothing being done to address the issues. Some guest checked out and went to different hotel because of the room being so hot."

"The view was excellent and location was great. Very accessible to public transportation. Can’t beat the view of Niagra Falls. The fitness room was blah. Not many options there. Other than that we had a great stay!"

"Staff was very helpful. Very close to MSG which is where we wanted to be."

"Todo estaba impecable"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."