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"Staff were nice and attentive. Room had good size. There were not enough towels and toilet paper, however. But it was easy to get."

"Nice staff, rooms could use a bit more updating but a nice overall hotel."

"Cleanest property. Rooms are large and well cleaned. Staff are very courteous and polite. Excellent place to stay"

"Where to start, the lack of staff during a Memorial Day weekend was inexcusable. One person at the coffee shop (Starbucks) and one person at the bar. Other than housekeeping, the staff were not friendly or seemed to lack interest in their job. The casino payout was awful and when you did hit, it took the staff a long time to respond. This is a resort ran like a small town hotel. Very strict regulations regarding what beverages or food could be brought into the hotel. Resort prices with Motel 6...

"Great customer service!"

"Great place!"

"Wonderful place. Rooms super comfortable, bar and guacamole top notch, and original art and antiques in every part of property - mostly Native American. If I ever make it back here for sure coming here. Double thumbs up."

"good staff"

"All staff were helpful and friendly. They didn’t seem put out if only asking a question. Check in was nice and easy."

"It was all good"

"Very nice place to stay ."

"I’ve stayed at a lot of hotels, but this one genuinely stood out. The location is simply perfect everything you’d want to see and do is right at your doorstep, yet the property itself feels like its own peaceful escape. You get the best of both worlds: the energy of the surroundings without any of the noise once you step through the doors. The property itself is gorgeous. From the moment you arrive, the attention to design and detail is evident beautifully maintained grounds, thoughtful...

"Outdoor pool, living room/lobby and cafe + restaurant were awesome!"

"The check in clerk was rude and short with us at checkin. Also, the over all appearance of the hotel was tired and worn. I have stayed at a lot of Hyat Place hotels for years as a commercial pilot for a major airline. They have always been wonderful and one of my absolute favorites until this stay, the reason we chose this property. I for sure would not book this hotel again."

"Wonderful service and clean rooms"

"Sacaron una bocina del cuarto ( La robaron ) La limpieza terrible La puerta del baño tenía un rechinido y no cerraba, me cobraron 2 días por adelantado y al llegar otros 100 dlls y que " regresarían " ( éso dijeron) y solo recibí 73 dlls 😡 de vuelta Son unos ladrones No entiendo como Expedia está asociada con semejante y Nefasto Hotel y para colmo en los desayunos siempre faltaba algo Jamás volveré a rentar en Best Wester ni con Expedia Horrible experiencia 😡 Cero recomendación 😠😡"

"This was exactly what we needed as a base of operations for our family of 4 with 2 elementary age kids. Super convenient to downtown, everything was very clean, and a pool for some down time between activities. We would stay again."

"It is convenient to everything. You never need to take your car out."

"Great location Easy to get to restaurants or shopping. If you have an upper floor with Mountain View’s you might catch a beautiful sunrise and sunset. Pool area was nice. It was mid week stay and was not vet busy. Pics online are true representation of this hotel. I did not try the restaurant."

"Lovely Southwest ambience throughout the hotel and room. One of my favorites was that there are several outside conversational areas. We choose a double room with a fireplace which was perfect to “take the chill” out of our room! We could walk to everything!"