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"Very good"

"First, the good: I will say that the front desk staff were so friendly and helpful! We had one request during our stay for help with a TV that would not turn on, and it was resolved promptly before we returned to our room. There were complimentary muffins, apples, and coffee available each morning in the lobby which was a nice surprise because I did not see anything about that online. The lobby is really cool, and appears to be well maintained. The price we paid for our room was competitive for...

"Good clean hotel."

"I reviewed this hotel under my husband, profile. Everything from homeless people wandering the inside of their property, to charging us penalties for actually leaving our hotel room early?!? And yes, we had paid for the night! In all of our years, we’ve never had a hotel charges because we are leaving earlier than the checkout time! If you want to see our review, look under my husband’s profile and you’ll see it all there."

"During check-in, the person was showing a photo of large beetle they found in the room. At the time, I thought they were making big deal out of nothing, after all, we're in New Mexico. However, once we got to our room, we found insects on the bed and in the bathroom. NO WAY I was going to be able to talk my wife I to staying after she saw that. We immediately went to desk and checked out without using the room. There was no compensation. I didn't argue, just left."

"The hotel and room were very nice and everyone was helpful. I am sensitive to smells and the only complaint I had was the room had a strong smell of cleaning fluid. We had to open the windows and leave the room for a while to air it out."

"The pool and rooftop deck were really nice, great views. The staff was so helpful and friendly. Great location close to the plaza and really appreciated the valet parking in a covered garage on the property."

"Property is nice and elegant but the AC wasn’t working in part of the hotel. We booked 3 rooms and two of them the AC didn’t work. We were there in June . We asked for two adjoining rooms and they couldn’t accommodate."

"Sleeping at the glorietta was like a big hug. I got the best night's sleep!"

"Beautiful resort!"

"The Inn and Spa at Loretto is an amazing resort. It is within walking distance to the Plaza. The Loretto chapel is right next door and is incredibly beautiful with the winding staircase. The pool at the Inn was awesome! We were there on a Sunday afternoon and they had poolside service that was outstanding! We will definitely return when we are in Santa Fe!"

"Breakfast was fresh and delicious."

"Beds seemed fine at first but actually they were really worn out and you sank into them. There was red paint or blood or stains all over the carpet and fold out sofa. Staff was not very friendly and huffed and puffed over giving us extra towels even though we are a family of 6 who booked the largest room and didn't have enough towels. They were also a little rude about us using the pool late even though we were told it was open till 10. Breakfast was very okay. It's a big hotel with a lot of...

"Staff was very friendly and helpful. Rooms were clean and comfy. Breakfast was good with plenty of options."

"Two overnight stays while traveling to and from California. Staff is very helpful. I would stay here again. Cultural decor is well put together and makes the hotel not like the sterile lobbies/hallways/rooms we are used to. Only downside is this hotel is a little older and it shows a little in some ways but I’d definitely stay here again. I should also note I scouted out the area because I’m from out of town and didn’t want to find myself in an unsafe area/location. This hotel was recommended as...

"Clean. Friendly. Comfortable. Quiet. Right next to the plaza!"

"Great stay !"

"The room was clean and offered a small fridge, coffee maker (K cup). It was clean. The location was the best!"

"Excellent and scenic location and first class facilities. Staff was helpful. Margaret was very helpful and welcoming. She is a conscientious worker and courteous. I enjyoued talking to her. Pam helped us to celebrate our family reunion on her own initiative. She exuded warmth and we felt welcome there. Vivian Shaw was also very helpful during our contract talks and kept in touch with me, which is an example of professionalism and promptness. We would like to come back to your place in the near...

"Great!!"