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"first room had terrible odor and TV did not work, staff did help"

"Lovely hotel! Everything was close and hotel was super cozy."

"Staff was great. Room wasn’t the best. Water pressure was insanely hard - it actually hurt. The tub wouldn’t drain and there were water stains on the sink counter. I expected more for the amount I paid."

"Great place to stay."

"Very relaxing beautiful view!! Great hot tub but too many kids. Great restaurants!"

"Every staff member I encountered was friendly and helpful. Very clean room with lots of space. I was surprised that the resort did not allow guests to bring outside alcohol to the rooms."

"It was extremely clean but could use a refresher and it does not have a fridge, or microwave. But it would be nice to have at least a fridge."

"I was upgraded to hacienda room with fireplace. It was roomy and nice, plus a welcoming gift of fruits and cookies."

"Haven’t stayed at an Embassy Suites for years! This was just as I remembered… loved it! Stay was great all around and if you are in Albuquerque I would ONLY stay here! It’s safe, clean, and relaxing! "

"Excellent hotel with great location. Loved the hot tub with the view to the mountains "

"clean and nice"

"When we arrived to the to El Ray, they told us about an event and we were surprised. The front desk said that it was Expedia fault for not communicating to us. We were hoping for a quiet night instead there was an ‘event’ that never ended. When we complained we were offered a room in a sister hotel, Glorietta. We came to the room parked and got our stuff. A man and a woman from the adjacent room were smoking outside and talking, I was hoping they would go inside after a while. When we settled...

"The hotel is fine. It is older and there is some noise on the lower floor from people walking above. The fridge made a lot of noise too, but it was ok. The other guests were quiet. The front desk staff in the morning were nice but the front desk attendant in the evening when I checked in was rude and not very helpful. He didn’t do a good job explaining where our room was so we had to walk around to find it and when I called to get the Wi-Fi password, he was short and didn’t tell me whether to...

"Good breakfast. Close to restaurants and freeway."

"Nice Breakfast and clean spa/pool"

"This is my second time staying at this wonderful Hotel. The location is perfect. It is located within the city center, steps from the plaza. It was very quiet, clean and beautifully decorated in the style of Santa Fe. I thought the beds were super comfortable and it was nice having the sitting area and outside table on the balcony. We ate at Hawt pizza twice. The wood fired pizzas and cocktails were great! I appreciated the staff as they were really nice and informative. We had a car so being...

"Nice place"

"Breakfast was not great"

"Clean, comfortable and conveniently located. A safe was included in the room and the happy hour with sherry and cookies was outstanding and a good way to meet other guests. The restaurant was also very good. Although the bathrooms were small and could use some updates, the overall experience was charming and comfortable."

"Best place to stay! I was here for the BTS concert in El Paso and the staff and property were so warm and welcoming."