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"first room had terrible odor and TV did not work, staff did help"

"Lovely hotel! Everything was close and hotel was super cozy."

"I wish I had more time to explore the casino. Would come back on another visit"

"Great place to stay."

"Very relaxing beautiful view!! Great hot tub but too many kids. Great restaurants!"

"Great view! Great food and restaurant choices and snack bars. Staff was very helpful, had lots of fun in the hot tubs…however the main club/bar closed 2hrs early and that was very disappointing tbh even though when I checked in they said they stayed open till at least 1:30-2am, but that night they closed at 11:30, and it was a Friday which was interesting when the bar was popping and the live band was doing great and engaging with the crowd."

"The phone system was antiquated and broken. I had to get dressed and physically go to front desk at 230 am for help quieting a drain pipe noise outside our room. The person at the front desk was sound asleep in a chair."

"I was upgraded to hacienda room with fireplace. It was roomy and nice, plus a welcoming gift of fruits and cookies."

"Haven’t stayed at an Embassy Suites for years! This was just as I remembered… loved it! Stay was great all around and if you are in Albuquerque I would ONLY stay here! It’s safe, clean, and relaxing! "

"Excellent hotel with great location. Loved the hot tub with the view to the mountains "

"clean and nice"

"When we arrived to the to El Ray, they told us about an event and we were surprised. The front desk said that it was Expedia fault for not communicating to us. We were hoping for a quiet night instead there was an ‘event’ that never ended. When we complained we were offered a room in a sister hotel, Glorietta. We came to the room parked and got our stuff. A man and a woman from the adjacent room were smoking outside and talking, I was hoping they would go inside after a while. When we settled...

"The parking is safe, the room is just barely average, and breakfast is plain awful "

"Good breakfast. Close to restaurants and freeway."

"Nice Breakfast and clean spa/pool"

"Easy. "

"Nice place"

"Breakfast was not great"

"Clean, comfortable and conveniently located. A safe was included in the room and the happy hour with sherry and cookies was outstanding and a good way to meet other guests. The restaurant was also very good. Although the bathrooms were small and could use some updates, the overall experience was charming and comfortable."

"Best place to stay! I was here for the BTS concert in El Paso and the staff and property were so warm and welcoming."