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"Paid for a king size non smoking room which said it was available at time of purchase but instead was giving a 2 full size bed which had bed bugs on it and the room smelled like smoke even the shower/ sink was clogged up . I attempted to talk with the front desk ( Jose ) , to get another room and compensate for the inconvenience but he was so incompetent, rude and unprofessional . Attempted to talk to a supervisor her name begins with an L, was even worse than Jose. I waited a little bit over 2...

"Excelente"

"Stayed for three days with kids and no wifi. Had to physically go down to the front desk three times because no one answered the phone. Never got the wifi. This trip to AC was ruff."

"Everything was lovely"

"Everyone was pleasant and polite. The room was spacious and clean!!"

"Staff was helpful and pleasant. The picture I booked and the room received were 2 different rooms. I was extremely disappointed. The pool was nice but closed way to early. There were no drinks available for purchase and NO hot tub. I won't stay there again."

"We stayed two night and our trash and room was never cleaned"

"Loved my stay it was very clean and staff was very kind!"

"Important to know: you don’t have a parking spot. They have more rooms than spots so it’s first come, first serve plus it’s $20.00 per day. You don’t know this when you reserve a room. We had no cleaning service for the duration of our stay. So, you’re paying for the location which is great. The property is very clean. I would consider staying there again but will look around because parking is very serious business at the Jersey Shore!"

"Great location and beautiful beaches!"

"Despite issue of pre-check in comparability. The place was great. Clean, pool, games and outside seating in back that felt private. Beds were a little too soft for me (fell into them), but everything was clean, tidy, and ready for a girls family beach trip. Thank you!"

"Wonderful"

"I had an enjoyable stay at the Madison Resort. It was the perfect get away from NYC. I loved the ease of valet parking and the prompt response from valet service. Shout out to Damone for always being helpful and friendly. They did offer shuttle services to Cape May and Wildwood creek which was a great perk. Spending time around the firepits were a great way to great way to end the night. My only con was the pull out couch. It was extremely uncomfortable. You can feel like springs and there was...

"Amenities were good. Coffee and tea available in the morning. Bottled water and refrigerator available in room."