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"The whole process of checking in, and showing how and where about the amenities very helpful. The tall lady in the front ( sorry I did not know her name) did a very good job to show me around. The best part is the foood of the restaurant, the service has been great, Servings have been great without much wait at all. The fooood is really fantastic!!!"

"The staff are pretty unhelpful and quite rude. It’s a really hands off experience. No way of contacting reception. No water in the room. Nothing to do around the property. Rooms are comfy and clean. The station is very near to get into the centre of town"

"Had a wonderful stay at this location. Clean, safe, and convenient location. The staff was very kind and friendly. Moka cafe across the street was amazing as well! Best pistachio latte I’ve ever had! "

"The logistics need improvement. I booked the shuttle pick up from the airport and waited over an hour and the shuttle never came. I had to take an uber. The offered me some add-ons at a price but the balance to be paid was always incorrect and the staff were sometimes clueless. The rooms do not have body lotion so you must bring your own. On the other hand, breakfast was good."

"What a great place! The room was comfortable, the staff were friendly and helpful. Loved the free jazz night and the sauna. Enjoyed the hot tubs but jets and hotter water would make it better. There are so many things happening there- it’s upbeat and socially aware. The staff love their jobs and it shows. I’ve already recommended it several times. "

"This is overall a fantastic hotel and is probably in the best location in town. The staff are overall great, but there were a few hiccups. First, we had asked that the room be cleaned and also because we needed supplies replenished (for example, toilet paper), and they did not. Another miss was that we had ordered room service breakfast the morning of an activity we had planned externally. We waited and then called the room service line, and they told us that they never received the order after...

"Very clean and nicely located. Staff was very helpful"

"The hotel was well located - an easy walk to the square and train station. Lots of great restaurants nearby. Room was clean and perfect for the three of us (we had three single beds). Breakfast was included, which was very good. We were accompanied by the hotel's cat, Mickie, who has been a resident for over 17 years."

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"I did not realize upon booking that it was not a room but a space with just a bed that took up the space of the entire ‘room’ from wall to wall and no window. My dorm room was bigger in university."

"Decent and clean rooms when we checked-in. Great fresh breakfast everyday! Very friendly and resourceful staff. Airconditioning and heating working fine. Our best choice for LOCATION exploring Amsterdam. Walking distance to Central Station, Metro subway and the must see sights. Plenty of food and shops right at our doorstep."

"Food was fresh and great. Everything was good. My only complaint was that the room was small and it was slippery in the shower. We plan to stay again soon"

"Breakfast was poor, customer service was good except a few of the people were just not helpful."

"Great place close to the station and local bars and restaurants"

"It was great and clean but there are not much to do in that area and it’s a bit far from Amsterdam"

"Small room, but it was comfortable and had everything I needed. The room was big enough for the bed, a shower, sink, small desk, and toilet. Plus a tv on the wall. But that was all I really need out of a room. You had to squeeze by the bed to get to the other side of the room. The breakfast was a great start to my day with an assortment of breads, juices, coffees, and soft boiled eggs and mini pancakes. The airport shuttle was nice as well. Ran every 20 minutes all day."

"Great place right outside of Amsterdam"

"Everything was fine"

"The toilets and showers were very clean! The pod was also as we expected. The only thing we disliked was that the ventilation in our pod wasn't working correctly, so it got very hot in there and we also got headaches in the morning. In general it was a great experience, but due to the poor ventilation, I wouldn't stay longer than a night. The location is also very central in Rotterdam, so it is easy to walk around in the city."

"Lovely property!"