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"This hotel is quirky, but in a charming way. The staff was great and it's a very central location in downtown allowing easy travel to many attractions in Omaha. There were a few "down sides" to the hotel, but nothing that would deter me from staying at this facility again. This hotel is charm, not modern, which is something I prefer when visiting new places."

"Stayed for 3 days and no cleaning service the entire time. Other than that the staff was friendly."

"Breakfast is terrible. The eggs were chewy, the bun was crusty and stuck to the bottom of the whatever it was in, no breakfast sausage, warm orange juice, plain cereal, no bagels, maybe if you want bread for breakfast this is the place for you. The butter is rock solid and the microwave will lock your food away. The waffle maker fell apart. The renovations they are currently undergoing resemble the landlord special. I will say though, that water pressure was bomb, the tub couldn’t drain fast...

"Not a great experience. Upon arrival we were told our rooms were not ready. Check in with at 4 PM however it was 445 for a room was finally checked that it was clean and we could get into it. I also called the front desk around 8 PM to tell them the TV wasn’t working to wish I would be told somebody would be sent up to look at it. That never happened. Also, the noise was ridiculous. They stress the quiet hours after 9 PM however I was up to after 1 PM with kids running up and down the hallway,...

"Lately I have booked Holiday Inns for small travel trips due to the amenities like the free breakfast (a must for the teens in my life) and renovations (or new). I will say the two positives at this hotel were the lovely night manager, predictable and well stocked break and the diligent staff restocking the breakfast area (refilling coffee makers). Sadly, those are the only positives - and usually I’m a positive person in reviews. Ugh. The negatives are: Our room was reserved for five people...

"The hotel room was clean and comfortable. In room coffee was provided but only one decaffeinated and one caffeinated was provided for 2 of us so got a couple more from the front desk but should have had enough so I didn’t have to go get more. There was one chair in the room to sit on but with 2 people there should be 2 as there was plenty of room for them. We ate dinner and had breakfast at Guy Fieros. Very good food and service. We stayed Friday night so we could attend the stir cove...

"The valet parking was terrible. They messed up my car with another customers and then left it In the street unlocked, with no one around. The front desk was not friendly and acted annoyed when we were checking in. Will not stay there again."

"It is a new hotel so it was exceptionally clean and comfortable. The staff was friendly and knowledgeable. The breakfast was very good, a nice full hot breakfast with lots of choices, however I would have liked more fresh fruit as the only had apples and oranges. But everything else was very enjoyable."

"On site parking for guests was expensive and not clearly explained. I also have several unverified charges from the hotel that staff have been unable to identify or explain, leaving me responsible for charges that remain unresolved. Unfortunately, the process of getting someone to investigate these issues has been frustratingly slow and inefficient."

"Super fun unique hotel! Loved the atmosphere and location was great."

"The entire hotel has old world glamorous character. The pool is very relaxing and wonderful service."

"Room was great. Only concern is parking. Lot was full both nights we were there. They reimbursed the parking fee since there were not spots, which was appreciated."

"Parking was confusing for us, but give us some grace as we don't stay at hotels often... we made a mistake and called the front desk to assist us out of the garage since we were a little early for check-in. The woman came up and told us we need to use our keys to open the garage, and we told her we didn't have keys (we meant not yet, as we were waiting to check in). She said in a very condescending way, "That's what happens when you aren't a guest, have a great night." The gate lifted, and we...

"Great hotel. Perfect for families. Wonderful pool for kids, great breakfasts, very clean, close to highway to get anywhere you need to go."

"Everything was great!"

"👍"

"Couldn't be happier with our stay. Everytime is always the best time!"

"Room with bed bugs"

"Amazing staff and very clean rooms and facility, also amazing breakfast. Jeff was great and we will be back whenever we travel to Omaha again."

"No ac"