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"I saw cockroaches in the shower room and filmed them on the phone, I showed the video, they gave me another room."

"We loved our stay! The staff were super attentive. Our room was kept clean at all times! There’s so many food options."

"El hotel tiene personal muy amable, especialmente en los restaurantes y kids club , está inmerso en la naturaleza. Considera que hay que caminar bastante para recorrer las diferentes áreas del hotel. La comida es rica."

"We had a wonderful stay at this resort! We stayed in the Coba Suites and absolutely loved our room. Having two balconies and a private hot tub made our stay even more enjoyable, and the view overlooking the lagoon was beautiful. The room was clean, comfortable, and well maintained throughout our stay. Every staff member we encountered was incredibly friendly, welcoming, and helpful. A special thank you to Angel, one of our waiters, who was outstanding. He was attentive, polite, and always made...

"One things stands out and thats the staff. Everything was also top notch we loved the restaurants and all the areas to explore in this enormous property. "

"The food, service and pools were great. The beach is beautiful. All the staff are friendly. We had a great time. We want to thank the team of Concierge Expedia (Francisco Inda, Alexander Reyes, Jose Macedo and Jessy Gomez) for such a great customer Service."

"Excelente destino las instalaciones estan increíbles y la comida y bebida 10/10"

"Casi no hay servicio de bebidas en la playa"

"So far, this has been the most underwhelming vacation our family has ever experienced. While the resort boasts lovely rooms and great front-line staff, it completely falls short of the premium experience it promises. In luxury travel, the tiny details matter. While this property has the foundation to be truly exceptional, it is simply not run that way. For comparison, our family recently stayed at the Conrad Orlando, an experience that far exceeded this resort in every possible category from...

"EVERYTHING WAS AMAZING!!! SEE YOU GUYS SOON …."

"Todo increible"

"La comida está muy buena"

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"Servicio y atención de calidad! El mejor hotel de nuevo Vallarta"

"Beautiful beach and facilities Room was nice and breakfast was good"

"Gorgeous smaller, boutique hotel. Beautiful cool rooftop pool, lovely beach walks, plenty of lounge chairs and umbrellas, the breakfasts at downstairs Lia were amazing, fresh, so delicious, overall food was very good! Poolside service great, staff lovely, assistance immediately with any request. We will be back in Whale season! The favorite place so far in Nayarit!"

"El hotel 10 de 10, súper recomendado! Es familiar, para los peques hay muchas actividades para entretenerlos y una alberca con juegos para ellos. El resto de las albercas amplias y limpias, muchas actividades para realizar en el hotel, la comida muy rica y el trato del personal, excelente y muy servicial. Excelente ubicación de playa y fácil acceso."

"Las habitaciones, vistas, el spa y restaurantes te roban el aliento."

"Be aware the resort is good drive from Puerto Vallarta. The resort is definitely more for relaxation. At least for our family, everything opens late but that’s not a big deal if you don’t wake up early. Overall, the resort is beautiful, maintained and clean throughout. We would definitely return."

"Muy buena atención. Personal muy atento. Excelente playa. Arena muy fina agradable. Falta una boutique o algún local de venta de objetos de uso de playa dentro del hotel. El menú casi todo a la carta. Muy rico"