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"Excelente"

"Suite de 2 habitaciones excepcional y el personal muy amable"

"My experience with this hotel was terrible. To begin with because we didn’t get to go to the trip because the hotel didn’t let us change the name of one of the guest rooms because the person who was gonna go wasn’t able to make it and we opted out to invite another guest and I requested the change with 10 days prior to the trip. Even the airline tickets were able to change the names I talked to the hotel manager and also with Expedia to request a change for the check in guest name of one of the...

"Estamos planeando nuestras vacaciones de fin de año estar con Uds de nuevo,nos gustó mucho el Hotel y todos sus servicios desde la persona que nos bajo las maletas y estacionó el auto,el concerge,la Srita Sofia siempre atenta de nosotros como también el personal del restaurantes."

"Amazing"

"Habitación limpia salvo una toalla succiona doblada entere las limpias"

"Excelente la comida, el servicio, la atención"

"Excelente servicio"

"I loooovveeeeee it here everyone was so helpful. Customer service was amazing as soonest you walked in the staff greeted you with a smile. If you are looking for luxury and culture at the same time W resort is the place to stay. My room was clean private pool right outside my room with a lake view was breath taking. I’m definitely coming back ☀️"

"Overall experience was great, I love my room. Meals could use some improvements."

"Mi"

"Everything was great!"