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"I had issues right when i checked in. I had reserved a king bed ocean view and they gave me a 2 bed ocean view. I had to wait until the next day to get a new room. they told me to check in at 12 to make sure i had a room by 3pm. I went at 12 and then at 3 and the room wasn't ready, it was getting fixed by maintenance crew. The room was at a lower floor and the ocean view was more like palm trees. I didn't go back to the front desk because i didn't feel like dealing with it again. Also, on our...

"Amazing hotel with all the amenities you could ask for. Entertaintment was so much fun and you can also visit the sister"

"Todo muy limpio y el personal muy amable"

"The food"

"El hotel está muy padre y limpio. El personal muy atento y lo único malo son los precios de la comida que están muy caros."

"La comida muy buena el servicio amable"

"Muy recomendable"

"Amazing property. Staff super friendly and helpful. The Restaurants far exceeded our expectations."

"I have nothing but positive feedback when it comes to the staff, and the attention to their guests. They all work hard to accomodate as best they can The administration however does not truly assure the safety and well being of their guests. My biggest critique is for the lack of care of the largest gathering place = The Pool. There are patches of tiles throughout the entire pool with black mold, which is a health concern, not to mention that in that same area, there is one large area...

"Personal atento y amable, instalaciones limpias y en buenas condiciones, traslados aeropuerto-hotel-aeropuerto bien."

"LA ATENCION PERSONALIZADA EL EJECUTIVO EMILIO NOS TRATO EXCELENTE"

"Excelente opción de hotel para relajarse (con niños) el servicio inmejorable y los alimentos muy bien. Volvería sin duda."