Hotels with an Indoor Pool in Nara Prefecture from SAR 348

"The service definitely could’ve been better. We needed help moving our luggage because one (out of two) of us was sick and they said they don’t help with that and just use a cart. There was also a fire alarm that went off at 4:30AM and they did not apologize appropriately. Unsure if this was a protocol they had to follow, but the alarms blared twice after everyone returned to their rooms when we were informed there was NO fire and it was not a drill. We know there is no fire… no need to blare the alarms in 2 minute increments to inform us of that. Mind you, some guests as unfortunate as myself had to climb down the stairs outside barefoot during this fiasco. To note, the staff was also disorganized in directing the guests during the “fire”. I’ve also shared this story with other friends that have previously stayed here and they agreed the staff were not very friendly or helpful. The only apology the guests received was on a printed paper taped to the check in/out counter… The food was fine, but with this unfortunate circumstance that was quickly overshadowed."

"Good hotel to stay"

"This hotel is fantastic. Spotlessly clean bathroom, amazing shower pressure, super convenient transit access, beautiful park down the road, close to Osaka Castle, evening entertainment, high quality ample amenities. This was our first hotel in Japan and we were blown away. Complimentary coffee and tea drinks in the lobby were a pleasant and enjoyable extra touch (not just regular drinks too, but lattes, cappuccinos and matcha drinks). The lobby lounge doubles as a cafe/bar in the evenings and the space is beautiful. They provided shaving cream, skincare, and face masks as well which we loved. The room is a bit small and ours did not have a view, but the bed was comfortable and the room size didn't affect our stay in the least. You can open a checked bag on the floor and store a checked bag, as well as 2 carry on luggage items comfortably. All in all, highly recommended. "

"Very close to metro station, excellent location, very clean with fantastic amenities "

"I like the fact that this Apa had more ameneties than the other one we stayed at in Tokyo. This one had a 7-11, laundromat and public baths (which I didn't use). THe view on top at night was spectacular. This is located walking distance to all the food and shopping."

"The breakfast options for vegetarians were very limited and not particularly healthy — there didn't seem to be much understanding of vegetarian dietary needs. We had booked a premium room for two adults and two children, but they refused to provide an extra bed, stating that the expectation is for adults to share beds with the children. On top of that, they didn't even give us the premium room we had originally booked. The customer service was quite rude throughout."

"Location , staff"

"Spacious room for a family of 4. Easy access to Kyoto station"

"Great hotel great location great staff"