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"Fantastic experience!"

"Allt var bra."

"Everytime the room was turned down items were not replaced...... We asked four times for more toilet roll, ended up going to the desk to ask. We had bottles of water confiscated coming back as not allowed to bring things in, it's summer in a desert city....... These were not returned upon checkout. Hotel is no way a 5* it's tired and needs upgrading massively. Air con didn't work when we arrived in our room and we had cockroaches! Bathroom very tired with some black mould and no work bench or...

"I thoroughly enjoyed my stay, what stood out was the genuine warmth from all of the employees and small touches to make it a memorable stay. I will definitely be back once a year!"

"Very clean property with plenty of great food selections. Only improved I’d recommend is adding proper entertainment (like the Moon Palace Cancun). Since many parents with children come here, it would be great to add activities for the kids to keep them busy."

"Well presented hotel, but once you go beyond surface level it really isn't good enough to justify the money or the 5* rating Despite what they claim, none of the pools are heated, so its pretty cold with the sea breeze. The food is below average, little variety and its poor quality mass produced slop. The a la carte restaurants are a bit better, but overall you would really expect the food to be a lot better. Very few activities, often found ourselves struggling to find things to do on...

"Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint."

"الإقامة ممتازة جدا "

"A lovely stay and everything we needed. Bit of an unpleasant first impression with security guard deciding whether he would let us in - travelling with my 16 year old and had confirmation that he was welcome but that information apparently never reached the gate. Main Property is beautiful but there is large parts of the hotel grounds which seems to be a building site/abandoned. I see now why they offer to drive you to gym/spa/indoor pool area! It was clearly a huge resort in previous...

"Very quiet and relaxing "

"Beautiful old building updated with modern amenities. Friendliest staff ever. Thoroughly enjoyed our brief stay"

"تصميم الغرف ضيقة جدا السرير غير مريح النت ممتاز أسعار الميني بار عالية جدا"

"I have stayed at this hotel a few times and can’t recommend it enough. The hotel is very clean, staff cannot do enough for you, the food is wonderful, and the location is perfect (10 min walk from the main square). Highly recommend and would stay again and again."

"Everything was good besides the bed. There was a sharp piece of metal sticking out from the bed frame and I almost cut my leg open, luckily for me it just tore my jeans. Thank you."