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"Was not expecting this to be an extremely busy place, lineups to get bar service in order to get ice. No fridge in the room. Bathroom was really nice but the rest of the unit was extremely dated and the mattresses were not new, they were old spring mattresses. No AC but fans and a portable heater were provided. Asked the staff for kleenex, sorry we dont have any, asked for toilet paper, we dont have any. Food choices were extremely expensive and when I went in to ask what was available, they...

"Our check in staff were quite rude, though the young man who checked us out was very nice. We had booked two rooms and one was pretty good, the other had a broken shower and housekeeping failed to leave any amenities. When the desk was called, no one answered. The property is within walking distance to town and hiking in the Cairngorms, which was really nice. Our first morning of breakfast was disappointing as they didn’t have several items ready, but the second morning was good. Overall, very...

"Property was completely unlocked and empty of people. Had to use posted number on unlocked door to contact an employee who showed up 15 minutes later. Was taken to a dirty unmade bedroom with old and mismatched furniture. Bathroom was 30 yards away with no toiletries and no mirror Water was luc warm. Carpet throughout the building was rhreadbare. After 20 minutes I decided to vacate the hotel due to watching a rat run down the hallway."

"Very helpful and friendly staff, excellent buffet breakfast, great off road parking, will definitely stay again."

"Slightly dated hotel and rooms. The pool area with slides was the highlight of our trip. The price of the breakfast at £25 pp seemed stiff for the quality of the food."

"On the main road through Aviemore . Not noisy and enough parking off road. Room number one is very small with just enough room to manoeuvre around double bed. Small bathroom with shower. Bathroom all in black with small spotlights. This room was very disappointing as it was so small. Only a kettle and sink, no toaster. Not enough room for two adults and two dogs. There were two chairs at the bottom of the bed to watch TV both in poor condition. Photos of the property do not reflect how small...

"Nice large clean room in a good neighborhood. Food was very good also. "

"Great location. Some of the facilities are a bit outdated and could do with refurbishing. Accommodation was great just what we needed."

"クライゲラヒーに来たら、このホテルに必ず泊まらないといけません。それぐらいとても素敵なホテルでした。内装の美しさやレストランと有名なQuaich BARが併設されているこのホテルは最高です。またスパイサイドに旅行に来た時は、このホテルに必ず泊まります。"

"The hotel is located very close to Nairn beach which is just a a few hundred metres away and can be accessed by walk. The surrounding area is residential and beautifully maintained. Our room was clean (Room 12). It was on the ground floor in the garden. Access was easy to the room from the garden where I parked my car. The only issue was the very small wash basin (this was a room designed for physically challenged people). The wash basin was indeed a real problem as it was very low (great if...

"Classical property with lots of history. Excellent breakfast and service."

"Pros - good shower and heating. Cons - Electricity (main light) in the room seemed faulty and the TV didn’t work, as there is rarely anyone available in reception, I didn’t bother trying to get it fixed. The hotel is in need of renovation, very noisy and dated, bar staff not attentive, food overcooked/burnt in places. Prices vary massively from the same room, so ok if you can grab a bargain would be very disappointing if you paid double."

"Close to the national park, quite, very nice hotel, clean room and sheets and very polite receptionist"

"Needs new carpeting especially on the stairs and entryways. Ceilings are in need of full repair as well. Comfortable room, bed and bathroom."

"Clean room, sea view nice staff. I did not have breakfast but dinner was very good. "

"Room was good size for type of premises. Restaurant currently not operating. Good TV reception."

"Clean room, comfy bed. Car park is small but plenty on street parking nearby. Great price. Premises are looking a bit tired and dated but that is fairly reflected in the price. Single room was small but functional. Very close to town centre with a good selection of cafes and takeaways within easy walking distance."

"The staff were amazing! They went above and beyond to make us feel at home at every step. Facilities were a little less "family friendly" than a more modern hotel but we still really enjoyed our time with our toddler!"

"Clean beautiful small hotel. Amazing room. Good food. Attentive staff. Well located as a base to visit distilleries."