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"Need to put more staff on at 3 when a lot of people are checking in. The young guy on reception yesterday was amazing and a credit to the hotel but the poor guy really could have done with managerial support to check people in quicker"

"Great place to stay with kids. The rooms were a bit dated and the carpets could have been cleaner especially around the edges. The pool was fun and the breakfast was nice! East walk into the Mainstreet ."

"It was a strange smell between our room and the restaurant area where we had to pass through our bags! The staff are fairly helpful. The location was lovely, but unfortunately the shower in our room didn’t work very well."

"Slightly dated hotel and rooms. The pool area with slides was the highlight of our trip. The price of the breakfast at £25 pp seemed stiff for the quality of the food."

"The room was very clean and the staff very helpful and friendly. Food in the restaurant was delicious! For some reason, many of the places we stayed (including this one) did not provide conditioner. Not a huge deal, but thought I’d note for future guests. It is a cute small town and convenient to hiking destinations. Also note there is not central air and the windows do not open more than a few inches, so on hot days, the room gets very stuffy. Not the fault of the hotel, though!"

"Gorgeous building, friendly staff, great value."

"Great sized room"

"Outstanding, Bars, food, staff, views, perfect location for distilleries"

"Camera molto bella e pulita, colazione ottima e parcheggio disponibile."

"Great location. Some of the facilities are a bit outdated and could do with refurbishing. Accommodation was great just what we needed."

"We absolutely loved our stay at the Mansion House. It is within walking distance of all the sites in Elgin plus has very accessible parking. The surrounding walks and neighboring river made me feel like a character in a Jane Austin novel. Iona, Billy and all the staff made us feel like family. We even learned how to play snooker. Breakfast couldn’t have been better or more convenient. Will definitely try to return every time we go to Scotland!!!"

"Parking was easy, room was clean and the host communicated all access details clearly. We had a room facing the main road so noise could be an issue for travellers sensitive to noise. Especially since the room does not have AC, we had to leave the windows open - though there was a pretty strong fan provided so all was good."

"Nice place, no complaints, didnt hang around the hotel much but was a nice place to come back to and sleep at the end of the day."

"Excellent"

"Absolutely first class. I would rate it 4 star plus"

"Hotel room was modern and clean can’t fault, breakfast on the other hand was not so good , £12 for a fry up….pricey and not good, the fried egg was burnt the potato scone was like rubber and the haggis was all mush, came on a rectangle plate not round or square, not fit for purpose, whoever the cook is needs to learn how to fry an egg. I would stay at the hotel again and go for breakfast somewhere else."

"Friendly staff, great location, great value."

"We didn't see a soul. Check in was using a safe box to collect the key. Check out was dropping the key into a safe box. Room was clean and pleasant though and we had everything we needed."

"I love the location and been staying here on and off for 20 years but just feel the price is a little steep nowdays for a single person, especially as they want to charge you extra for breakfast. Staff are lovely and can't do enough to help you. Always clean and tidy and they are doing upgrades at the moments"

"The staff were amazing! They went above and beyond to make us feel at home at every step. Facilities were a little less "family friendly" than a more modern hotel but we still really enjoyed our time with our toddler!"