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"​I am writing to express my disappointment with our recent stay. Despite the hotel being busy, the level of service and facility maintenance fell well short of expectations. ​Key issues included: ​Breakfast & Coffee: Buffet refills were extremely slow, juices were watered down, and the breakfast coffee was poor. The on-site Starbucks running out of basic items like oat milk forced us to go elsewhere for coffee. ​Room Conditions & Maintenance: The exhaust fans were broken in all three of our...

"The resort is dated and a bit tired but the location and activities for young kids is great."

"Nice quiet relaxing hotel"

"A nice friendly country hotel. Good food and excellent cocktails. Good value."

"Nice leisure facilities and staff but the place is in need of a serious upgrade. Rooms and hotel itself are very dated and not maintained to a standard expected of a ‘resort’."

"Beautiful Victorian 76 room property in a quiet and peaceful location in Forres. I assume the property is to be developed into a luxury hotel eventually but at the moment you can stay in it as it is. Clean, comfortable and excellent value."

"Easy and convenient parking, very comfortable room"

"Great location. Some of the facilities are a bit outdated and could do with refurbishing. Accommodation was great just what we needed."

"Comms re lock codes was not ideal but we got in with no great probs We had a lovely studio room so didn’t have b’fast Hotel was clean and tidy Soundproofing could have been better 😳"

"Outstanding, Bars, food, staff, views, perfect location for distilleries"

"We had a wonderful stay. The decor was beautiful. The rooms were spacious and clean. Jen and Simon were fabulous hosts and their staff were so helpful. Plenty of options for a great breakfast and the hotel was in a great location, just a short walk to the sandy beach. We will be back!"

"Good location, quaint vibe to room, excellent breakfast, plenty of parking, comfortable and peaceful lounges. Would stay there again."

"Was exactly as advertised. Only issue was cleanliness of the bathroom. Need to be more careful about covering entire bathroom - it’s not too large to clean effectively!"

"Friendly staff, great location, great value."

"Food, staff and rooms were excellent. Nice walk around town."

"Hotel room was modern and clean can’t fault, breakfast on the other hand was not so good , £12 for a fry up….pricey and not good, the fried egg was burnt the potato scone was like rubber and the haggis was all mush, came on a rectangle plate not round or square, not fit for purpose, whoever the cook is needs to learn how to fry an egg. I would stay at the hotel again and go for breakfast somewhere else."

"We didn't see a soul. Check in was using a safe box to collect the key. Check out was dropping the key into a safe box. Room was clean and pleasant though and we had everything we needed."