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"Perfect for overnight stay with an early flight from Gatwick. Only negative point is that breakfast does not start until 6am. When guests are catching early flights that is no use at all."

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"The main thing wrong with this hotel is the furniture. It’s drab and not in good condition, the table over the mini fridge was tapped up with brown tape, to hold it together. Can’t you just buy a cheap new one? The chair by the bed was badly stained and there was gum in the carpets. In the bathroom the bath was stained and had no plug and no plug in the sink either, so hard to shave. These all make the place feel really unwelcoming. There was also a pleasant smell about the place. When I arrived...

"Convenient location with free parking, I stayed at this hotel every time when I visited my friends in Surrey."

"Plenty of parking. And good value for money. But, it is a tired hotel that could do with some TLC"

"They only have 2 disabled parking spaces, Need at least 6"

"Great location for those going or coming to Gatwick airport."

"Typical British breakfast. Coffee and tea available at all times"

"First we made a book by error by accidentally typing in the wrong date. So change the date we just had to pay the full room amount again. We asked them to refund the cancellation price because it was just a date error that we corrected immediately. They just did not respond and did not refund. Then we showed up and the room was right across the hall from the front desk, so I’m sure the employee there could just hear every word we were saying through the paper thin walls. The room was NOTHING...

"We booked a room with a window but they provided the room without window. I was so tired and couldn’t bother to complain. Room was way too hot. The breakfast staff looks tired as they doesn’t seem to enjoy their work. Overall not good experience."

"It was a nice place to stay! Very convenient for Gatwick Airport."

"Very affordable prices and in Horley which is conveniently near to Gatwick Airport. The continental breakfast is good and the inhouse restaurant serves delicious and very affordable Indian food. They also have laundry facilities. I was very happy with my stay."

"Very unique property……. Helpful staff…….. easy parking…….. great for a weekend break!!!!!!"

"Lovely hotel, perfect for 2 night stay."

"Arrived at the property at 12:30 AM. There was no one to let us in. We called Expedia help line but they were not able to contact the property. One day earlier, we were told that someone would be there. We were lucky to find another hotel that was open. Please refund my money."

"A beautiful building. Well appointed as a hotel. The staff were all exceptionally friendly and helpful. The room was clean and comfortable. Breakfast was excellent there was lots of choice all well presented"

"This was a delightful hotel. The staff were beyond lovely and helpful, and the room was super comfortable. The personal touches in the room - a hand written note, check-in treats - were really wholesome touches that made the stay even more welcoming. "