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"Amazing facilitates and staff that can’t do enough for you "

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. ...

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"I was upgraded to a larger room on the ground floor which was lovely and the chap on reception was extremely helpful The only shame was no kitchen at the moment but there is a Sainsbury at the garage right opposite so easy to get some food and he supplied cutlery for me A lovely place to stay while travelling"

"Good location at Cobham Services, very polite staff, the condition of the room and bathroom quite poor, however the hotel/laundry etc was clean."

"Very confusing post, please refund my money. "

"Beautiful grounds ,lovely hotel"

"Comfortable bed. Easy to get to Gatwick."

"Room clean but due a refresh. Lounge and bar areas are nice as is pool. Good selection for breakfast."

"Clean and comfy warm room. Close to Gatwick bus."

"Good location, staff and parking"

"The staff was nice and helpful. The property was cleaned and well manage. The only thing the car parking is chargeable, I less like. cheers"

"I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant...

"Une usine à dormir … Accueil mal aimable, fenêtre qui ferme mal et du coup on entend très bien les avions ! Chambre en état moyen. Pas de café dans la chambre, uniquement du thé. C’est bien si vous avez un avion ou un bateau à prendre tôt , sinon à fuir !"

"Zero amenities, no atmosphere, very few staff & bar closes at 11, too early for a hotel if you’re having a weekend away or coming back after a night out. Breakfast £25 too much for a buffet. Room nice but very dark, uncomfortable pillows."

"I only stayed one night, but it was a very pleasant stay. The room was very clean and spacious, the meal in the restaurant was very good as was the room service breakfast."

"Einfach zu empfehlen super sauber Parkmöglichkeiten vor Ort Zimmer top und sehr ruhig im rückwärtigen Bereich nur zu empfehlen. Nutzend die Unterkunft, wenn wir Richtung Dorf seid beziehungsweise Richtung Cornwell fahren ideal und die Küche zu empfehlen. Absolut top Inklusiv Personal"

"Always a pleasure to stay here. "