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"The resort itself has TONS to do for everyone. The pools and lake activities were the highlight. They had food onsite but the sandwich shop (Mountain Man) and the pizza shop (pizza world) were amazing. Avoid el jefes (we paid almost $17 a plate and they did NOT fill all 3 tacos with meat and the queso was completely cold - Not worth the price). Check in was a mess. The person who checked us in didn’t tell us which room we were in and sent us to concierge and gave us the wrong persons tags for...

"Everything was wonderful. I come to Branson often. This is my first time however staying at this hotel and it was my absolute favorite. I will not say anywhere else I can. Everything was perfect."

"Great place to stay for a few days to explore Branson. The pool was under renovation and even though the room was amazing.. it was missing a full mirror.. ladies need this.. Also the tub had a hose that leaked.. otherwise great area quiet and safe.."

"The breakfast is amazing! A large variety of foods to suit anyone’s taste! I Loved hearing the Christian music playing as we navigated from place to place in the lodge! A beautiful rustic look with hallways leading to the rooms appealing to the eyes as they are out of the ordinary straight hallways! Clean rooms, and very friendly, helpful staff made our stay here very enjoyable! This was our first stay here, but these attributes will definitely bring us back here to stay when we visit...

"Chairs need replaced in the room,they were coming apart. Didn’t feel safe sitting in them. Couldn’t find the observation deck or a hiking trail to the water falls. No signs."

"Not a Hyatt experience. Got assigned a room without curtains and had to change rooms. Got woken at 8am by room service. Elevators wait due to convention. Good location and view of architectural ."

"Stayed on July 7 2026, Wednesday: It’s an older property. Almost vacant, entire complex, seems to cater to v.i.p. Group. Best part of the condo was the outdoor veranda area. Check in at 4pm…wow! Unless VIP, then check in is noon? After a drive from Texas, got there 2 pm. Had to wait 2 hours for a call that unit was ready. Never got the call so went back to office and after a while they let us in to the unit. 4th floor. Elevators all the way. Then the neighbors showed up. Wow so loud sounded like...

"Great stay!"

"The hotel was built in 1997 by John Q Hammons, a SW MO business man and philanthropist who has since expired and the property is now owned by Atrium hospitality which cut staff, services and other amenities while raising prices and running the property into the ground. Signs of neglect and decay are clearly visible particularly in the swimming pool and in the rooms As is common with takeovers and buyouts, the new owners are more interested in short term pecuniary gain than long term viability."

"Clean place. Friendly staff."

"One of our favorite hotel chains! The staff is incredible. So kind, helpful and always going the extra mile to ensure we had a wonderful experience. The location was perfect - we walked to so many great places. Will definitely be back."

"For a higher end hotel, I was disappointed. One wall in the room showed a terrible patchwork; they didn’t provide very many towels; the hallway was hot. I guess you could consider these nit-picky things but other (lower-end) hotels have been better imo."

"We loved our stay. Location was perfect. Very convenient parking. Restaurants are very nice on the property. We did not have to go anywhere at all. Rented jet ski on the marina and had wonderful time."

"Very clean and well maintained. Food was good and the staff was very friendly and helpful."

"At the front desk were helpful offering discounts on tickets. Pool open 24hours. Eat breakfast there instead., went down hurts donuts, but you can walk across the street for dinner into the right and left breakfast lunch dinner spot, family, and couples"

"We had a good stay."

"I was locked out my room and I went to the desk to get a key card and they told me I had to wait 20 minutes and my toddler shut the door and my newborn was left in there."

"Good location for the things that we were in the area to do."

"We had a simple maintenance issue with a toilet from the moment we walked in. For 3 days I called and requested a repair. Simply replacing the components inside the tank especially the flapper would have easily fixed the problem. If you can’t figure it out in 3 attempts just replace the entire toilet and remedy the problem. But NO, I had to be the official toilet flusher. For our entire stay the lid stayed off the toilet, I had to add additional water to the tank for each flush and manually...

"It’s very clean with great staff, just very dated"