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"Great location"

"very nice handi cap room, staff was helpful"

"Our room was the most pleasant I have ever experienced. The ladies in our group particularly appreciated the lighted mirror in the restroom. The shower featured jets which were wonderful, and the jacuzzi tub in the room was truly refreshing after a long day. The complimentary tea, coffee, and s'more kits provided by the resort were a thoughtful touch. Throughout our stay, the staff members we encountered were consistently helpful and kind. We will be back for sure."

"The staff was incredible. It was noticeable how stretched they were to provide the services. They did not comment on it, it was just a vibe, which is currently common for shift workers. Amenities were not as advertised: pool has not been open since January 2026 (at least this is the date we heard). Also, promised free parking, yet had to renegotiate for it. Restaurant is excellent. Don’t go looking for better food in the mall, because you won’t find it there."

"The walls were thin. Could hear next door neighbors."

"We loved our stay here. The staff were very friendly and helpful. It is a small hotel that takes the time to make sure your stay is perfect. Our only suggestion would be to add a small dresser in studio room for longer stays. We will definitely stay again at this beautiful hotel."

"My experience was delightful and lovely"

"Charged extra for parking my car to take the shuttle to the airport. Upon arrival, waited 1 hour for the shuttle AFTER the front desk confirmed the shuttle was sent, only to get a call saying the shuttle wasn't coming. Got picked up by someone "sent by the owner"; they drove 100+ mph and blew through multiple red lights. Nightmare. As for the hotel - it was run down, and someone threw some paint on it and called it good. The common areas are decent, but the rooms are trash. Plenty of...

"Always enjoy our stay at the Mountain Inn."

"Beautiful views of the world's largest lake!"