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"We arrived late at night. The front desk staff, Terryanna, was so helpful & welcoming! She made sure we were taken care of and when there was a small mix up on the room, she made it right for our family!"

"Well I wasn't expecting to pay 20 dollars for parking u would think that it would b included"

"Check-in service was great, no waiting. Parking was easy, free across the street. Location was perfect walkable. 2 room suite was comfortable with great view (suggest adding full dark out shades for night sleeping). Pool and hot tub temperatures were too cold to enjoy. Staff and Service was wonderful!"

"The location is OK. It feels like you're definitely in a very industrial or business area. The hotel feels old and showing it's age. The staff was quick and helpful when we asked for anything. A few things that are first world problems. No microwave. There is only one tiny microwave by the service desk. They lay out of the bathroom is extremely crammed. To get into the shower you have to get in, squeeze through the toilet, close the door to access the shower. The hallways don't seem to have...

"Perfect location if you are visiting Mall of America"

"Very dated. Parking area smelled like urine and weed. The floor we stayed on smelled like weed."

"The staff were great. When we had questions the staff was very knowledgeable and helpful"

"The hotel was nice and clean. The air conditioning was not working in the hallways or lobby area, but the rooms were nice and cool. Breakfast was good and had a lot of options."

"Thank you Pierre for helping our group with our stay and shuttles!"

"My bathroom was dirty, the staff at night was useless to say the least. My room key deactivated after 1 use. Roaches were everywhere"

"Outdoor spaces were exceptional for the view and conversation. Great location and the shuttle was a definite plus. Highly recommended."

"The hotel was great. Front desk staff was great especially Chris! The restaurant had very good food but it wasn’t room service. I had a standard 2 queen room which was clean with a large tv. They have a separate elevator connected for the skyway. It’s a great place and I would stay again"

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff was friendly, welcoming, and always ready to help..We also appreciated the peaceful atmosphere and the excellent service throughout our stay. Everything exceeded our expectations, and we would definitely stay here again. Highly recommended!"

"I had asked at check in if I could modify the length of my stay by one day. They said call Expedia, it’s not our decision. So I called Expedia and they said sure but had to ask the hotel if it was okay. After waiting on hold for 10 min, Expedia told me the hotel said no way. So I gave up trying and ate the lost cost. The hotel overall was average. The air conditioning was great!"

"Staff was friendly and helpful. The facility is modern and everything was clean. The room was comfortable with plenty of places to plug in devices and charge them."