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"Having to pay for parking."

"Everything is family friendly, that’s why the kids always want to comeback, the bad thing is can you add more time for waterparks open like 8am-10 pm so the kids more happier even the adults."

"Pool was closed clean hotel nice place to stay"

"Canal Park, which was convenient and it had its own kitchen and a great continental breakfast"

"The room was not vacuumed or dusted at all."

"Clean rooms and friendly staff. Underground parking is very nice and convenient. Great location for anyone attending an event at U.S. Bank Stadium as it’s within walking distance."

"We were put in a smoking room…may be one of the worst things that I ever smell in my life. Even if you were a smoker, I don’t know how you could stand to sleep in the room. They came to “deodarize” the room with some machine that ended up leaving my Sterling silver jewelry that on had on, black!! The staff was extremely rude & unhelpful. They wanted us to pay for another room in order for us to get a non-smoking room. Mind you, this was also 3am that we were dealing with this!!"

"Very comfortable, clean and quiet. Popcorn bar and breakfast items were nice perks, as well as the parking garage. Great location for accessing the Lakewalk and bike trails."

"have some couple playrooms on this place"

"If the registration and some employees speak good English and greet gusts better. Since the rooms are cleaned every 3rd day to leave more than two towels in the rooms. Thanks"

"Shower not powerful and room cleaning was not available every day."

"The location of this hotel is unbeatable. If you stay in Canal Park area you don't need your car. Shops, restaurants, lakewalk, etc is walkable. We will come back for sure."

"Our stay had a rough start due to an unpleasant interaction with one of the front desk associates. However, a later encounter with a different associate completely turned things around. They were exceptionally friendly, welcoming, and professional, making us feel valued and helping us put the initial experience behind us. We also truly appreciated the hotel manager reaching out to personally address our concerns. That level of care and commitment to guest satisfaction made a lasting impression....

"Loved the decor. Very easy to get to and parking was a breeze"

"Excellent stay easy check in, very clean property including rooms. Very good breakfast with a variety of options. Friendly staff."

"The staff was extremely helpful. Also very friendly"

"My kids called this hotel "fancy"... overall I liked the set up, the breakfast was out of this park, and staff was nice. Downside was parking, and no hot tub. Overall the price, breakfast, and how nice the rooms were made this a five star!"

"It was a terrible experience we didn't even stay we checked in moved to a different room because the first one had a really bad smell which was no better"

"Beautiful! Will definitely return."

"The week we had chosen was extremely full and busy due to the rib fest and other local activities. The hotel was short staffed ( not their fault) and a large remodeling project was inside. The rooms are very nice and roomy. Good stay"