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"Only bad thing was the rooms poolside were warm, but overall great experience."

"Everything was excellent but I only wish the water park was open earlier for the kids to go swimming before checkout or open later."

"Lovely stay 😊"

"Loved everything about this place & the connecting bridge to the mall. The customer service was great. Would recommend 100%"

"The facilities did not meet expectations gleaned from other reviews. The room and facilities were filthy and well worn out. The accommodations REALLY needed an update. The evening staff was EXCELLENT...however the morning desk person treated me as an inconvenience. I would not stay here again... especially with so many excellent alternatives in the area."

"Very clean property and very helpful staff. All amenities are great!"

"The toilet was placed in front of the bathroom counter, which is unsanitary. Also, bar soap in public bathrooms, like the restaurant, is unsanitary. Parking was a hassle, especially after 9 PM on Saturday. People were parked on the lower ramp, blocking the ends, so many others and I had to back down to the entrance. The entire 7th floor smelled like pot as soon as the elevator doors opened. This was the most I have spent on a hotel while in Duluth, yet the most dissatisfying. One plus was the...

"This property was exceptional"

"Was one of the greatest I’ve stayed at"

"due to holiday for 2 days not clean and changed"

"I purchased a Lake side king superior room thru Expedia and was assigned Rm 202 which is a lakeside corner room. The view is somewhat obstructed (30-40%) by the one and only tree on the lake side. I also stayed there last year and was assigned the same room. Is this because I booked thru Expedia? I also had booked another room for our friends. They were assigned Rm 302 which was above the tree and the view was great. Otherwise, everything was perfect. Excellent location, view of the lake...

"Clean and staff was very helpful."

"Room service was ok. Old hotel."

"My favorite hotel in Duluth !! Very nice pool and hot tub with sauna ! They also have a s’mores bar from 18:00-20:00. Great location just over the lift bridge with plenty of dining options"

"Overall decent hotel that is located near the convention center, 15 min walk. There is no mini market to get snacks or water. They have vending machines on 2 different floors. The one on the 13th floor didn’t work. The AC in our room didn’t work that great and it was 90+ in the summer. The restaurant in the lobby is wildly overpriced. $16 for a Bacon Egg and Cheese. Aside from all of that we stayed for 3 nights and never received any housekeeping. I don’t know if we were supposed to request...

"I liked that the breakfast changed so i wasn’t choosing between the same stuff each day. We also enjoyed the cleanliness of the room and kindness of staff when we needed something or had questions."

"Good value"

"Maybe my expectations were high, considering the high price of the rooms and the fact it’s a well-known hotel. We checked in, made it all the way up to our room and our key didn’t work. I walked down to the desk, they made me a new one, I went back to the room and again it didn’t work. I asked staff if they had a direct line to call if I had more issues and they told me I needed to call from the room (which I obviously couldn’t enter). After the 3rd time walking to the desk, they switched my...

"The property was very clean. Staff was polite, good breakfast and there was plenty of parking."

"Great breakfast.... large rooms with microwave and fridge..."