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"It was ok I’m glad the kids had a blast"

"The room was the best part about our experience, the room was located off the pool. And having a 10yr old I didn't have to sit down stairs with him I could over look him on the balcony."

"The staff looked pretty grumpy. What was worse was the construction noise throughout the entire night. Giant jack hammers were tearing down a big concrete bridge. The staff claimed that it was unannounced, but it seemed to me that the property either failed to do the due diligence or conveniently ignored any possible notices. I would avoid this property at all costs."

"Excellent hotel. Location was primo! So convenient to shop and walk back to your room! Wonderful, unique experience at the Mall of American and the hotel. "

"Nice hotel, big room, breakfast included was great. Pool hours were the best, except when my family stayed there Friday - Sunday the pools were too crowded on Saturday night and the kids broke one of the pools that was really the only con. Other than that it was a great hotel stay and friendly helpful staff."

"The rooms are overly priced!."

"The rooms are nice and spacious and very clean! Norhing bad to say about this hotel. "

"Hidden gem with the perfect location for walkability."

"I experienced a very rude interaction with one of the front desk staff. I was very disappointed in their rudeness and lack of kindness and compassion."

"The property was stunning! We loved the high ceilings, design and that this old building was repurposed instead of torn down!"

"BathRoom was smallerthen expected"

"Absolutely love this hotel! We've stayed here multiple times, and it's always a fantastic experience. The rooms are incredibly spacious, spotlessly clean, and the staff are consistently friendly and helpful. We especially appreciate the flexible check-in and check-out times. While we haven't tried the breakfast, the buffet looks quite good with plenty of options. Our last stay was perfect, except for a minor concern about the elevators. There was a notice about one being sensitive and prone to...

"Nice clean pool and hot tub and great view for the price"

"Staff was nice and friendly"

"My stay was amazing overall…there was just one super simple thing at 8:30am on check out housekeeping quickly knocked twice and proceeded to enter I was Still sleeping I didnt Complain or anything…my mistake for not having the dnd on the door but it was kinda flimsy so it kept falling off everytime I opened The door so eventually I left It on the floor lol but nice staff nice place definitely would recommend"

"Don’t have a bad thing to say about this place. Staff was super polite and helpful, the amenities were great with coffee and tea available all night, the outside lounge area was quite beautiful, and the location can’t be beat."

"Overall decent breakfast selection but was slammed busy. Excellent location for going to canal park and watching the ships. Would stay again. "

"Bed was a pull out couch. Which may have been in the description and I missed it.. The “hot tub” was a bathtub with jets. Just not “as nice” as expected, but it was definitely worth it. The view and balcony on the shore, listening to the waves and having a fire going in the fireplace- it was perfect. "

"Great hotel, would highly reccomend! "

"Staff was great! The handle fell off the fridge when we got there and all the dishes were left in the dishwasher. There was only warm water for bathing no hot water. There were also no remotes for 1 of the TV’s and the fireplace didn’t work. Staff was great had someone out the next day to fix fridge handle and gave us remotes. I had high expectations at this point. I did see they discounted the 1st night stay."