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"No housekeeping services while we were there and very loud people in the restaurant area"

"Everything was excellent but I only wish the water park was open earlier for the kids to go swimming before checkout or open later."

"Great location for Canal Oark area. Easy parking . Good breakfast - hot and cold cereal, scrambled and hard boiled eggs, bread products with toaster, yogurt, fresh whole fruit, coffee, milk. Clean room. Mid amount of street noise in the morning - garbage truck, delivery truck, etc"

"Great service and fast"

"Clean rooms and friendly staff."

"Very clean property and very helpful staff. All amenities are great!"

"Great location downtown Duluth. Helpful staff, easy check in, clean and spacious room."

"This property was exceptional"

"Was one of the greatest I’ve stayed at"

"due to holiday for 2 days not clean and changed"

"Well kept in a great location."

"Great staff and super clean hotel."

"Room service was ok. Old hotel."

"Everything except great food options, except at breakfast. Otherwise all amenities you might need. Good food across the bridge and limited water view. "

"Overall decent hotel that is located near the convention center, 15 min walk. There is no mini market to get snacks or water. They have vending machines on 2 different floors. The one on the 13th floor didn’t work. The AC in our room didn’t work that great and it was 90+ in the summer. The restaurant in the lobby is wildly overpriced. $16 for a Bacon Egg and Cheese. Aside from all of that we stayed for 3 nights and never received any housekeeping. I don’t know if we were supposed to request...

"Clean with good ac and coffee. Some of the breakfast area seats need replacing. Shuttle was prompt."

"We were given an accessibility room with the shower head dangling and nowhere to mount it. It was stuck in the handrail haphazardly. I had to hold it the entire shower. I did not request an accessibility suite. The exhaust fan didnt work at all and set the smoke detector off. Bed was clean and comfortable. AC was cold. Proximity to airport is wonderful. I will never book again due to the extremely poor bathroom quality."

"Maybe my expectations were high, considering the high price of the rooms and the fact it’s a well-known hotel. We checked in, made it all the way up to our room and our key didn’t work. I walked down to the desk, they made me a new one, I went back to the room and again it didn’t work. I asked staff if they had a direct line to call if I had more issues and they told me I needed to call from the room (which I obviously couldn’t enter). After the 3rd time walking to the desk, they switched my...

"I used the laundry machines for guests. They were clean and in working order"

"Great breakfast.... large rooms with microwave and fridge..."