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"Extremely disappointing — would never recommend Our stay at Sugar Beach Resort was extremely disappointing. The bathroom was nasty, and the shower had visible mold. The bed was also very uncomfortable. We specifically paid extra for a room with a view, but the front desk initially gave us a room with the view blocked by a large tree. They didn’t resolve the issue until we complained twice. Why advertise and charge for a view if you’re not going to provide it? The “breakfast” was honestly...

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"We enjoyed our stay at Island House as it was centrally located. Shepler’s ferry transported our luggage to the hotel for us and we lined up for our luggage to be picked up and transported back to the ferry when we left the island. Very nice service to have so you didn’t have to transport your own luggage or get a horse drawn taxi. Enjoyed sitting out on the front porch rocking chairs in the morning and the front lawn chairs in the evening by the fire pit looking out over the bay. The bike...

"Room was spotless, odor-free, and quiet. Bed was comfortably firm."

"First stay at the resort. We’re clean freaks and the property passed the test. Great workout center for a resort. Staff we interacted with were great. Had to make a change to the reservation and the staff was very helpful."

"Very well kept property, our room was very clean & in good shape. The Kankakee Grill was well ran & had good service. Overall a wonderful place to stay!"

"Beautiful setting and reasonable prices"

"First off, you’re getting what you pay for. While it’s dressed up as an updated property, you can still smell mold. Also, over my two night stay, the internet never worked. I wont be staying there again."

"Close to beach, shopping & interstate."

"Loved everything about my stay."

"This hotel and our queen room with balcony (garden view) exceeded my expectations. Room size was small but sufficient and beautifully decorated, and the patio looked out onto a beautifully manicured garden. Loved the location as it was far enough from the Main Street noise, but close enough to walk there. The continental breakfast was plenty to start our day. We also appreciated the baggage service to get our luggage from the dock into our room. All staff we encountered were friendly and...