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"The property looked tired. Any kind of detail on cleanliness was lost."

"I enjoyed the service from the staff. I stayed in 349 (7/5-8) and the housekeeper was friendly and eager to please my husband and I. The tours, the Mackenaw bridge to the U.P. for the Root Beer Falls was worth getting over the fear of This Bridge. Thanks so much! 😀"

"Liked the box breakfast"

"There NOT all cabins some are a motel room. Not enough electric outlets. The shower has no lights in it and no racks or shelf’s in the shower. The room was musty smelling and the carpet was nasty . It really needs a remodel. The pool and hot tub had a lot of sand on the bottom. But the weather was great."

"Will stay here again. Loved the apartment and the staff were nice. Only problem was only one elevator worked so we had to often take the stairs which was horrible."

"Air conditioning was terrible. The moment we entered into the room it was unbearable, temperature was 95F in the room. They did not even turned the AC on and asked us at the check in to turn it on. It took almost an hour for the temp to go down just one degree 94F."

"Perfect for our stay to enjoy the concert 🎉😊"

"Beautiful property. Room was nice and clean. Staff was great. Location to town was perfect. Delicious restaurant at the hotel."

"The hotel was clean and right on the water. Breakfast lacked meat or eggs. Staff was helpful. We had 2 rooms that were booked at the same time with the same card, yet our rooms were not together."

"You can do a bit of walking in this place but once you figure out where u r in relation to parking etc all is good"

"Rooms were not clean, our bed sheets had stains on them, bathroom very small and we showered with flip flops as you could see the tiles were never cleaned and also there was no room cleaning service for the whole weekend they only gave you clean towels upon request. Water pressure was absolutely terrible. Staff were nice nothing to say about them, breakfast was good. Best part was the Aerie restaurant definitely worth the view, vibe and food. This is at driving distance to downtown Traverse...

"I left after 10 minutes due to smoke smell, staff refused to refund after reached out to a manager for a refund no response. Expedia reach out to them but no luck, you better stay away from them."

"Don’t order breakfast thur room service. My bill was $68. They charge me $187.10. They also couldn’t give me a detailed receipt to explain it to me why they charge me that much and then basically just told me it’s a resort deal with it. lol. It did arrive at 8 o’clock on the dot but the breakfast sucked. Nice place tho"

"Lots of fun and amazing food!"

"Air conditioning was not working it was between 79 and 83 degrees in our room. They came in to fix it and it was not fixed we called back several hours later they said they would send someone up and the y never did. Our room was dirty and the bathroom was a 3/10 for cleanliness I took photos I emailed hotel management and have not heard back. I would not stay again"

"Breakfast was your typical hotel fare. Room was very small with very small bathroom with view of power cables and I spent 1100 dollars for two nights (Wed/Thur) during a typical week (no special events). Best to wait and book closer to when you go. Others staying there got much larger rooms with the lake view and paid about half to two/thirds of what I did, but they booked a week ahead. Considering staying in Mackinaw City next time and going over each day. Much cheaper with nicer...

"Very nice property, the grounds we’re immaculate, the room was nice and clean and a very nice bathroom and shower"

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"Very nice & welcoming staff! The breakfast was great & being right on the water was relaxing. Would definitely stay here again!"

"The sheets were filthy. They were stained and had hair in the bed. I did call the front desk and they sent someone to change them"