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"First time staying here…..older hotel but clean and very friendly staff. Enjoyed having a lake front room!"

"I thought the staffers were good. The property is dated though and not maintained."

"We frequent Traverse, and we always stay at the Sugar Beach! It is so nice to open the patio door and be right on the beach, steps away from watersports! The hotel is a little older, so if you're looking for modern conveniences like USB-C chargers in the wall, you won't find that here. But what it lacks in technology, it makes up for in cleanliness and charm. We especially love the pool and hot tub. The relaxing hot tub is such a nice amenity, particularly because most hotels are getting rid of...

"From desk receptionist was very kind and helpful. Hotel was dirty, run down. The cost was $60 for the Waterpark and was very small and didn't hsve much. No food court was open on a Saturday and thetr was lifeguards were not paying much attention to what was going on. Waterpark needed a lot of maintenance, definitely over priced and not worth the money for the hotel or the park. Wouldn't go back."

"Way too many kids for empty nesters"

"Loved The Inn once we got in. Room was not ready because of lack of help for maid service (labor shortage)"

"The place is very clean & well kept. The staff is fantastic and we cannot wait to come back soon!"

"Everyone was nice, helpful and very informative. We will be back again."

"Seems to have lost the coziness we felt on our first visit 5 years ago. There was an overflowing dumpster and much debris laying on the ground around the fire pit. Not enough towels until requested. No closet to hang clothes and the room had a smell."

"Nice enough place. Room wasn’t as clean as I hoped, but location is great"

"Fantastic views. Get a room that overlooks the water. Balcony view is amazing. Staff are authentically kind & very helpful. Great breakfast & bar. Hope to return soon!!"

"First time at Lodge and everything was wonderful. Clean property, inside and out, friendly people and a wide variety of entertainment for all ages. "