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"There is a poor representation of this property. There is no breakfast as listed on some sites. The porch light did not have a switch. One of the bedroom windows almost came off when opening the window. No end or bedside tables to put phones or other items and no room between the beds and walls. The freezer in the mini fridge did not freeze. We did lose some things because of this. Lots more but to much lo list."

"The Island House was a beautiful property and located within an easy walking distance to the town, carriage rides, shops, and restaurants. The BBQ at the Ice House was great. The staff were courteous and very friendly. Delivery of luggage to/from the ferry was easy and timely. The only suggestion I would have is to put some type of ledge or stool in the shower for us ladies."

"It was nice and clean but I there were bunch of people and I’m guessing they were related to the owner of the hotel and I’ve never seen such thing in my life and I travel a lot. It was chaotic they were in the pool and were so loud it was to the point were no one wanted to be there!!! Anyone who came in left the pool right away because of this family there were like 15 people and they were just yelling and screaming for no reason. And at night when me and my kids were trying to sleep all we...

"Loved The Inn once we got in. Room was not ready because of lack of help for maid service (labor shortage)"

"My kids absolutely loved it. We had not been since all the new upgrades and it was fantastic!"

"Beautiful landscaping throughout the property. Room was perfect, casino was really nice with lots of different style slot machines, the buffet was excellent. My only complaint was the casino did not have any coffee at the self-service beverage stations. Employee said it was because of the cups, huh? This is unacceptable in a casino to not have the proper cups for the guests to have coffee"

"The room was very clean and seemed like it was remodeled recently. They had a nice pool and hottub we enjoyed. Also had a nice breakfast included with eggs, sausage,waffles and other things. Overall a great place to stay."

"Really enjoyed our stay here. Our room was comfortable with a wonderful view and beach access. Enjoyed great sunsets off the balcony. The bed was extremely comfortable. A few small issues kept this review from a full 5 star. Our AC was fairly loud and disrupted our sleep so that we purchased earplugs. I didn’t know complimentary earplugs were available at the front desk though. The shower was spacious with nice shower head water pressure. The shower door leaked a bit and the seal at the bottom...

"Very budget friendly downtown hotel. It does seem to be renovated from a 2 star hotel and the aesthetic is nice but still noticeably dated."

"The staff lied to me over the phone and via text message. We had arranged for a late check out because we wouldn't be arriving until after midnight. When we checked it at 12:30am we were told it was too late to get a late check out. We were also told that the staff member who spoke to us in the phone and the one who messaged us were not able to make the promises that they did. They also were unable to provide the room we had booked because we arrived so late, they had already given it away. They...

"This was one of the best hotels we’ve stayed at! The people were so friendly, the amenities were excellent, including a free shuttle to the Mackinac Island ferry. The continental buffet breakfast was very tasty and lots of options."

"The whole lodge is cashless, so come prepared. We also were unaware of the cost of parking at the lodge ($20 + 1.20 tax for each night) until we left and were sent an invoice. You are each given wrist bands instead of room keys and they have the option to be activated as a method of tap to pay while you’re in the lodge. You do not have to activate any or all of your bands. Overall a pleasant stay, housekeeping brought extra washcloths to the room unfolded and in a small clean trash bag."

"We had a great time!"