البحث عن فنادق في المكسيك

"Considero que es un Hotel muy bonito, las instalaciones son preciosas es enorme, no te da tiempo a conocer todo pero siento que el servicio al cliente y la atención del personal obviamente con sus excepciones no son de lo mejor incluso Ana de Concierge hasta me colgó el teléfono! Muchas de las cosas no te han información precisa como recalco no son todos, pero si el servicio no es excepcional como me gustaría recibir y como es recibido en otros hoteles de México!"

"El servicio muy amable al no ser una de las chicas de la resección sentimos su bienvenida muy fría , no nos explicó nada sobre los restaurantes los horarios las actividades, solo nos puso las manillas y listo , de ahí en fuera me gustó todo del hotel , habitaciones, el servicio los alimentos todo rico y fresco ,las actividades , volvería a este hotel"

"Nuestra experiencia en Sunscape Cancun Resort & Spa fue muy decepcionante. Llegamos con mucha ilusión, pero desde el inicio todo fue una desilusión. Pagamos por una habitación con vista al mar y nos dieron una con vista a la piscina, además de tener un fuerte olor a humedad. El hotel está descuidado: las instalaciones se ven viejas, la piscina luce sucia y las bebidas son de muy baja calidad. Lo peor fue el trato del personal. Somos un matrimonio LGBT+ 🏳️‍🌈 y en varias ocasiones nos hicieron...

"Resort is dated, not a pleasant experience."

"All was good"

"Overall facility was okay. Check in was smooth, but rooms out dated. We also asked for a king bed since it was our honeymoon, but they did not accommodate. There needs to be more bartenders at the swim up/pool bars. People also just sit up there and crowd the area which makes it hard to get a drink. If they are going to allow that, they need more servers. Food was just okay. The breakfast was good, especially the omelets."

"The hotel was fantastic, the only bad thing is that it’s a huge resort so you have to walk way too much. The food and the staff are amazing. Recommend them at 100%"

"Great place"

"Over all are good beautiful resort food are ok ."

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Resort was beautiful. Breathtaking views and the weather was perfect. As far as our stay, I was heavily disappointed in our check in process, as we were supposed to have VIP check in, but there was a severe shortage in staffing and lack of communication, which caused us to wait over two hours in a lobby all the while we were being told we were about to be checked in. This just wasn’t a VIP experience. We were supposed to get a bottle of champagne &200$ report credit, which no one went over with...

"Everything was great at Temptation Cancun resort. From the clean rooms, the pleasant staff, the beautiful beach views and the food. We really enjoyed ourselves. Can’t wait to come back again."

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"The rooms are so beautyfull."

"Todo excelente!!!"

"I will never go back"

"Quiet , beautiful , friendly staff, great food. I can’t wait to go back !"

"There was no transparency as it was so hot during the day and as soon as i went in the pool the bars were closed. Also during my check inn they mentioned that all inclusive doesn’t include rooftop which was not mentioned during booking. Also the buffet was cold food they were surviving cold stale food"

"The place was amazing. The food was delicious. We had 5 girls and booked a suite for 5. But it was in fact 2 separate rooms no connecting rooms like we were told. One room the beds were not double beds they were more like twin beds."

"Habitación 5 de 5 Personal excelente Vistas de playa excelente, palmeras instalaciones todo de primera. Se ve que tienen mucha coordinación Es un lugar espectacular, si buscas algo para descansar este es el lugar indicado! Me he hospedado en muchos hoteles en México y Estados Unidos y este es el mejor que me a tocado. Solo dar las gracias a el personal por el gran trabajo que realizan todos los días!!!"