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"My sister and I went for 6 nights and enjoyed everything and everyone working at the resort. The staff was friendly and attentive. I have been to many resorts and I can say the service was top notch!!"

"Personal muy amable, todo excelente"

"My wife and I stayed at Sapphire from 7/9 until 7/19. We are in our early 70's. Pros: Nice private rooms in "villas" apart from the public areas. Noise level very low even with nighttime concerts. Kids: Very kid friendly, with lots of activities and an Explorers Club for all day activities, at an extra fee of course. Restaurants: A pretty good buffet, an okay French themed restaurant which we enjoyed, an Italian themed restaurant which we did not enjoy, and a Japanese restaurant which we did...

"Very peaceful. However, the lounge chairs were only aloud to go so far on the beach. They sat close to the hotel and really couldn't get any sun as the hotel was blocking it where the chairs were located."

"Staff was very friendly and very attentive!"

"Too expensive for for what it’s really worth. The free shuttle stops at every park and hotel before it gets you to hotel arte . The customer service over the phone is rude . The customer service doesn’t care and treats you unimportant for the price you’ve paid."

"The resort was very nice , clean and beautiful. The beach smell was awful but after few days knew what to expect. Over all the facility is amazing. Will definitely visit again but not during seaweed time ."

"Everything was excellent! Pools were great and we liked the fact that we had access to two properties. The restaurants were delicious and everyone was very friendly and helpful. :-)"

"Horrible playa, mal olor y mala relaciòn calidad-precio"

"The staff were very nice and welcoming. Food was great. Pool was great. Overall a great place to visit"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"No beach, great pools, bars and restaurants."