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"Swim out room was nice and clean. Housekeeping did a good job."

"It was a very nice place. Pools were well maintained. Staff were really friendly, although I did meat staff members who were not so friendly at all. The one person who awaits people at the airport in Cancun had a very unwelcoming demeanor. I don’t know he’s name, but if anyone in charge ever reads this, I hope they know that the tall guy who awaits arrivals at the Cancun airport is not professional at all. I really hope never see him again. Other than that, we are very much looking forward to...

"The staff were more than just friendly, everyone is helpful as well. Beautiful property, well maintained. You’ll feel very comfortable and easy, open access to the beach was incredible."

"The only problem no reply to email if you need ride to airport"

"La playa muy bien"

"Best First Time Experiencing All Inclusive Hotel. Don’t Regret Anything."

"Not as clean as the pictures"

"The staff are very familiar with us"

"Todo bien pero siento que me dieron una habitación vieja fuera de eso todo bonito una buena elección para mis vacaciones cortas"

"Atelier is outstanding. Incredible food, luxurious atmosphere, and top-tier service. The staff treated me, my fiancée, and our puppy like royalty. This resort is perfect if you have a pet, they treat them as true guests, not an afterthought. Highly recommend!"

"Ideal para familias"

"Personal poco atentos, no hacían ni el mínimo intento por solucionar problemas, personal del bar desatento si no dabas propinas, las hostess de los restaurantes eran muy intratable, ninguna actividad buena para hacer y sobre todo tomando en cuenta que el hotel está en el fin del mundo. Solo para entrar pasas una camino de 15 minutos en carro. Solo dos áreas de albercas, el camión que te saca del hotel, nunca tenía lugares, salir en taxi es muy costoso, poca accesibilidad, No volvería a ir, ni lo...

"Amazing service and beautiful resort"