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"Family friendly resort, staff was very nice."

"Los traslados aeropuerto hotel en algunas ocasiones no te llega la confirmación por lo que es bueno consultar en recepción del hotel"

"My wife and I loved our time at Iberostar selection in Cancun. The food was great, swim up room was amazing, hospitality was great, pools/bars/ and restaurants were great. The beach was the only small let down. Lots of seaweed in the water and it was a small beach but we were still able to find a lounger or Bali bed everyday we were there. I would highly recommend this place to anyone."

"Very disappointing experience. This hotel is not part of Xcaret—it is a Barceló hotel. The advertising uses carefully chosen wording that can make travelers believe they are booking an Xcaret hotel, which I found misleading. The buffet food was not good, and staff members repeatedly approached us about buying a timeshare. I came here to relax on vacation, not to deal with constant sales pressure. The resort advertises five à la carte restaurants, but reservations were extremely difficult to...

"Muy Buen personal y exelente vista Playa estuvo linpia de sargaso todo el tienpo"

"Great"

"Extremely disappointing stay. I would not recommend Riu Santa Fe to anyone looking for a relaxing, quality vacation. Customer service was terrible. Staff were often rude and dismissive when I called reception. I had lizards in my room twice and repeatedly asked for someone to remove them, but nobody came. They refused to change my room and even hung up on me while I was asking for help. The food was poor and I repeatedly saw flies around the food areas. My room was on the third floor with no...

"Everything was perfect and everyone was welcoming! Food was great and amazing quality, and everyone was very nice!! I will becoming back many times!!"

"Hotel excelente; la pasamos increíble"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"⭐ 1-Star Review — Extremely Disappointed What was described in the reviews and advertised when we booked was not what we experienced when we arrived. We stayed at Breathless Cancun Soul from August 6–11, 2026, for my 40th birthday, and unfortunately the experience was extremely disappointing. The hotel is under construction, and from the moment we arrived there was constant banging and construction noise. The swim-up bar was closed, as well as the bar outside by the hot tub. The nightlife and...