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"Food delicious, pools clean, drinks all premium. The only thing I would not recommend is Teatro del Rio, not because of the show(which is phenomenal) but the food was horrible,, I think the should not be offering food if is not going be be at the high of rest of the restaurants."

"The property is relatively small. It is very clean & the staff are amazing. My biggest & probably only issue is that everything shuts down very early. After about 11pm the entire property goes dark. I am particularly drawn to music & some semblance of nightlife & there was little to none. My stay was during the World Cup Soccer games so that was the main event, which was nice & a daily evening show, but not much else. This is a pretty quiet & relaxing resort with little to do. I’m not a...

"Clean room"

"Awesome"

"Clean room"

"-"

"Love this resort!!! Everything was great and clean! The food was ehhhh you won’t starve but I wish they had more selection or changed it from day to day. Besides the food it wound be perfect!"

"Todo el primer nivel, si que vale la pena!"

"The biggest issue was the rooms. No ventilation at all so everything will be wet all the time from the humidity. Mirrors foggy, sheets and blankets wet, floor slippery. The clothes in my suitcase were moist when I got home. And the buffets are terrible. The restaurants were the highlight of the experience."

"Its not perfect but you won't regret dollar spent here. I am planning another trip to moon palace 1-2 years again."

"Staff was amazing and friendly, pools were clean, drinks were definitely strong. I’d definitely stay here again."

"Todo excelente!!!"

"Lamentablemente no pudimos usar la playa porque había sargazo"

"Yo tuve una pésima experiencia ya que por compras en EXPEDIA la estadía un error el Cual no me resolvieron la reservación estaba 4 personas y solo la Confirmaron para dos y no quisieron hacerse responsables y me tocó pagar por Los niños n el hotel adicional a eso perdimos Todo el Día y me tuvieron en recepción 3 Horas por nada fue fatal l experiencia en general"

"My family and I had a wonderful vacation at the Moon Palace Grand. The resort was beautiful and truly amazing. The staff did an excellent job ensuring we had everything we needed for a great experience. The spa was fantastic; I enjoyed two massage sessions and a facial, both of which were exceptional. While the resort had numerous amenities, they were spread out across the property, making it somewhat tiring to navigate without assistance. All the restaurants we dined at were excellent, but...

"Warning!!! Be aware and be careful!!! We went for 5 nights to celebrate my birthday, and were so excited about our vacation! Everything was great on the first 3 days, but on the fourth day my husband got a terrible food poisoning. He got it so bad, and had to be hospitalized! We found out it was salmonella. We ate only at the hotel so for sure we’ve got it from their food. It completely ruined our anticipated vacation and my birthday! My husband is still recovering from this nightmare. We had a...

"During my day at the resort, I really enjoyed it. They made it almost impossible to leave. Great hospitality great environment great people. I love this so much that I’m coming back on my birthday next year in April."

"We had trouble with our shower and it was hard to use. Also someone just walked into our room without knocking that we could hear. They could’ve left water outside the door."

"This was an amazing stay! The hotel and staff were absolutely wonderful, and the service exceeded my expectations. Everyone was friendly, welcoming, and made our stay so enjoyable. I highly recommend staying here and would definitely return!"