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"The staff are very friendly and attentive, the activities are well planned and very fun."

"Amazing resort i would for sure go back 100% everyone should think about going there 100% recommend"

"Absolutely LOVED this hotel and the atmosphere. If you are here for a good time, this is definitely the place to be! Staff were great, super nice, helpful, and the cleaning was constant! The one and only thing I would change is the rooms. They could definitely use an upgrade. The dresser drawers had a mildew smell, and we selected a water front view but we ended up quite far back from the water with more of a roof view. But I would still return in hopes for better luck with the rooms."

"We enjoyed our stay at Ava. Wish the room service food had arrived warmer. The buffet food was not good and was very bland. The rooms had a musty smell and excessive moisture."

"Foods not the best but the vibes are amazing!!!!"

"This hotel has everything you need in a hotel with many options for entertainment, restaurants, amenities, multiple pool areas and beach views. I really did not experience a bad time there. The only thing I I would like to see improve is room services. I order room services multiple nights and the delivery time was over a hour to hour and half. Both nights the food was warm and my hungry has subsided by then."

"Horrible playa, mal olor y mala relaciòn calidad-precio"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Lovely hotel, enjoyed the à la carte restaurants experience especially the spice restaurant. Enjoyed going for our daily visit to the Aroma bar, had a cup of oat cappuccino, friendly service. Rosa was very helpful on the front desk. The staff at Excellence Rivirera were all friendly and very welcoming. We thoroughly enjoyed relaxing by the ‘lazy river’ we would definitely book another stay."

"We checked in with Carlos, I asked him to confirm there were no feather pillows/comforters in the room due to allergies. He confirmed no feathers anywhere. Unfortunately, I didn't check, we enjoyed the resort and the next morning I woke up with swollen eyes. There were feathers in 3 of the pillows. So double check if you have any allergies!! The resort was nice, the rest of the staff was great. Jonathan and Edgar were great resources at the resort with great service. The Hibachi dinner was...