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"Relaxing and enjoyable for families and couples."

"There was not much to do. Far from center. Had to remind maids to clean the room. Meal selection was very few. Restaurant was closed. "

"Was really good overall the food was kinda mid but staff was nice nd all"

"The AVA resort is amazing! The concierge is above and beyond on following up and delivering top notch assistance and expertise on all fields. Would 100% recommend this place."

"All staff were incredible! Bring hoodies or sweaters for some windy cool evenings."

"Great place. Not high end but not low budget either. The place was clean. The pool was "

"We did 6 night as moon palace cancun from April 19-25th. We were little nervous before going there. There are alot of reviews that confuse you. At first we were worried that we been put into moon palace sunrise instead of the grand(expedia pictures shows mostly grand) and it might not be good. But after spending 4 nights at sunrise and 2 and grand I realized that sunrise has more activity and shows for kids. Even sunrise pool are well maintained and good fun for kids. Overall trip was great...

"Es precioso el hotel, pero no es correcto que se anuncie como un All Inclusive y que, al momento de hacer la reserva de algunos restaurantes, te informen que se cobran aparte. Se siente como algo tramposo, deshonesto "

"Was my first time in Cancun and went solo! Had a great time! Just wish I would’ve stayed longer cause those excursions wore me out!"

"Hace falta más variedad en comidas y las bebidas son de baja calidad "

"Need some remodeling "

"Second time staying here love the property! I would suggest that they need another à la carte restaurant"

"Really fun, quiet when you want, great views, delicious food and the most wonderful staff who ate like family to us. "

"The food was fine, nothing special. The staff was incredibly nice and the pool and beach were very well maintained. The rooms are also very basic and could use an upgrade. My one complaint is that the resort allowed vendors to set up booths and sell souvenirs on the property and the vendors were most definitely trying to scam the tourists. One guy hassled us and tried to get us to pay 900 pesos for a tiny souvenir that we saw in town for 99 pesos. Other than that we really enjoyed our stay and...

"Work was great. The drinks were fine. Good burger was good. The kids had a good time. One complaint is the stores prices or merchandise is outrageous. $80 for a stuffed animal is a crazy ask for. They would make so much more money if they charged $20-$30 I would’ve bought four or five of those things."

"We were very satisfied with the entire experience! Although it was loud because of all the weddings that took place , but it quiet down at 10pm, and the food was good , tons of variety, but the dessert wasn’t to my liking. Other than that , family friendly environment. "

"The staff was amazing! Beautiful property stayed here with my family"

"Amazing service and fine. Upscale restaurants. I didn’t want to leave. "

"Yes"

"Todo el Personal muy atento, los alimentos de buena variedad y calidad"