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"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."

"Clean room, friendly staff, beautiful ocean views, loved the outdoor pool activities, do wish the swim up bar would stay open longer though."

"The beach is steps away. The food is really good and staff are very attentive & professional. I would return."

"Fui en semana de pascua con mi familia, la recepción fue buena pero tanto los botones que entregan las maletas y después los meseros estaban sobrepasados, traíamos niños y como no alcanzamos camastros por qué llegamos a medio día nadie nos atendía en la zona de albercas, no fue el único lugar donde se saturaba, también las cenas en los restaurantes no había lugar, tienes que reservar con 3 o 4 días de antelación, para reservar un camastro te levantas a las 6am para hacerlo y la playa no la...

"Excelente "

"Nice clean resort. Staff members are amazing. Entertainment staff gets everyone involved. House keeping did a great job. At one point they were cleaning the room and we had to get something out, they verified it was actually our room prior to letting us enter. Over all great small family resort."

"We apparently traveled to Cancun wrong time of year. There was so much seaweed. There was no use of the beach. No swimming was allowed. The pools are fantastic. The staff was great. The food was amazing. Just sad. We couldn’t use the beach."

"The property was amazing. They do really pay attention to detail. The food was delicious very authentic. The buffet options were insane they had a lot. We opted out of the time share presentation."

"Spent a lot of money and this hotel cannot even provide a shuttle to airport after asking the day before we left. Apparently bus was full and they didn’t care and brushed us off , will never use a riu chain again, I’ll spend it elsewhere"

"The is property is beautiful I will give it 8/10 our room the rr shower didn’t work the blow dryer didn’t work. Now the reason why I rate 8/10 is because the food is horrible we stayed Friday-Tuesday and the only good thing we’re the Tacos. Food needs flavor a lot of empty trays I wouldn’t go back just because of the food. The place overall is beautiful."

"unlimited beautiful, women, Alcohol and food. What's not to like ? "

"We loved the outdoor pool a lot"

"The hotel is worth the money—the rooms are new and clean. They clean and change the towels every day. The beach is also cleaned daily, and the staff is very polite. I would have liked a bit more variety in the food."

"Ok"

"es muy familiar, mucha seguridad en albercas para niños si hay algún detalle rápido acuden a arreglarlo en las habitaciones "

"Deben mejorar el bufé "

"The view was awesome and the few staff that could speech English were good also"

"Exceptional Hospitality and Family Fun at Hard Rock Los Cabos We recently returned from an incredible stay at the Hard Rock Hotel Los Cabos and cannot say enough good things about the vibe and the incredible level of service we experienced. If you are looking for a generous, high-energy resort that truly cares about its guests, this is it. Above and Beyond Service Our stay was significantly enhanced by our concierge, Andrea. She was absolutely wonderful—answering every question we had and...

"Great "

"The staff were amazing"