"I wouldn’t be writing this review if my husband hadn’t spent so much money on this vacation. First, Andrea, our concierge, was absolutely amazing. She was kind, attentive, and the highlight of our stay. Santi was also wonderful. Unfortunately, the rest of our experience was incredibly disappointing. For a resort that markets itself as luxury, the service was nowhere near the price. Many employees were rude, dismissive, and treated us like an inconvenience. Almost every request was met with “we...
"I wouldn’t be writing this review if my husband hadn’t spent so much money on this vacation. First, Andrea, our concierge, was absolutely amazing. She was kind, attentive, and the highlight of our stay. Santi was also wonderful. Unfortunately, the rest of our experience was incredibly disappointing. For a resort that markets itself as luxury, the service was nowhere near the price. Many employees were rude, dismissive, and treated us like an inconvenience. Almost every request was met with “we...
Vanesa