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"The beach was unusable and the food was very bland. Pina coladas were the only thing we can rate excellent. We have vacationed in Cancun many times and are well aware of the Seagassum issue, however every resort we have stayed in works to remove it daily and our stays have been fantastic. This resort just gave up. There was an excavator on the beach and the rotting seaweed smell hits you as soon as you get to the resort. This was the first time we brought our young kids and my youngest...

"The Resort speaks for its self Excellence Rivera Maya was phenomenal. I recommend it to any couples or singles that want to escape to another world! Our room was beautiful and with a full bar with tequila and beer. The staff made it even better by making you feel special and the food was out standing. My wife and I will be definitely becoming back. We want to make a show out to everyone who made our honeymoon experience memorable! We thank you very much!"

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"Great resort! Will be back!"

"Excellent all around. Perhaps needs more activities for the night life."

"Staff was very helpful and friendly"

"The staff was pretty good and the pool area was great!"

"Well maintained property but feels like you are trapped inside the vast area. The pool areas were well maintained but water is unsafe and made us sick"

"El olor del sargazo, espantoso, no podías salir al exterior de la habitacion"

"Very good"

"The room was very clean when we arrived and the staff were so kind and helpful. The north pool could use some better cleaning and the kids pool is great for the kids but also needs to be maintenanced and all the restaurants at good except Sunan. Sunan needs more employees, there is only one server for the whole restaurant. Other than that I had a great vacation there."

"Al arribo del hotel no tenían ballet parking, Nivel Voice, tuve que estacionar mi vehículo y transportar mis propias maletas bajo el sol,"

"Buenos!"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"