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"Be mindful of when certain restaurants are open when deciding where to go for dinner."

"Had an amazing time. Worth every dollar."

"Was good hotel Beach was good not to much sargassum Overall good time Food ok no great but good"

"Will never go back again."

"Our stay was lovely. The staff was attentive and informative."

"Everyone was so friendly helpful and went out of our way to make us feel like home. but at the same time, you still know you was on a luxury vacation."

"This hotel is absolutely beautiful. Clean, safe and food is great! Sadly customer service from the establishment is terrible ( restaurant customer service is great) Any simple request has pushback Very black and white with absolutely zero flexibility. And I will never use Expedia, to book an international package. Expedia made a mistake on my reservation due to something wrong with their website and was not willing to make the correction. Or take responsibility.. I booked it with one hotel...

"It was a nice resort overall. Something things here and there but overall I was satisfied."

"La propiedad está muy cuidada con jardines muy bonitos. Nos encantó la habitación, muchas gracias por los detalles. El servicio es excelente , muchas gracias a los meseros de las cenas Doremi y Daniel y las hostess, a los recepcionistas Yolitzin y Daniel. El resort es grande, puedes estar en zona de entretenimiento o en la zona más tranquila durante el día… Hay bar en las dos zonas."

"Our stay at the Nickelodeon Resort was absolutely amazing! My children had the time of their lives, and as a parent, that’s all I could ask for. There was always something fun going on—from the water park and character experiences to the activities throughout the day. We were never bored! The staff truly made the experience even better. Every employee we interacted with was friendly, welcoming, and treated us like family. Their hospitality was one of the highlights of our trip. The only...

"Very nice hotel"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"The Kidz club was very engaging for our five year old. There are many opportunities to spend extra for a more thrilling time at the resort and I'd highly recommend the surf and turf dining option on the beach! It came with a show of two performers using pyrotechnics. The spa was a good experience as well and we took advantage of the in-room babysitting service."