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"Una estancia maravillosa que superó nuestras expectativas. El servicio al cliente fue excelente y todo el personal nos atendió con mucha amabilidad. La comida fue fabulosa y auténticamente mexicana. Disfrutamos especialmente de las cenas en los restaurantes, destacando Cantina Los Faroles por su ambiente, atención y deliciosa comida. Los parques hicieron que nuestras vacaciones fueran aún más inolvidables. Xenses y Xplor fueron nuestros favoritos por su diversión, creatividad y...

"I had such a wonderful experience here and I would highly reccommend it to anyone"

"Food was good. Various places to eat during the day without having to put on additional clothes"

"It was awesome - family had a blast - highly recommend"

"Clean property"

"My wife and I stayed at Sapphire from 7/9 until 7/19. We are in our early 70's. Pros: Nice private rooms in "villas" apart from the public areas. Noise level very low even with nighttime concerts. Kids: Very kid friendly, with lots of activities and an Explorers Club for all day activities, at an extra fee of course. Restaurants: A pretty good buffet, an okay French themed restaurant which we enjoyed, an Italian themed restaurant which we did not enjoy, and a Japanese restaurant which we did...

"We enjoyed our stay here. The staff were nice and extremely helpful. The property is clean and well maintained. Breakfast was exceptional tasty. There are multiple options for food and drinks. The location is close to a lot of the places we wanted to go to."

"Our room was clean, the grounds are OKAY, the staff isnt rude but aren’t nice either. The food was the worst part and the check in was horrible as well. The theme parties are fun though."

"Before your arrival at the hotel, it's essential to read all the details thoroughly. Most services require reservations days, if not weeks, in advance, including transportation back to the airport. From my personal experience, I stayed in a junior suite, which was clean and comfortable. The property itself was well-maintained, and the food was excellent. However, there were significant drawbacks: • Tipping Culture: Employees seemed overly focused on receiving tips. If you didn't tip, you were...

"This place was amazing. The staff the activities the whole experience. I will be back soon."

"Very nice sta"

"Great resort"

"Kid friendly and very clean."

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"HIGHLY recommend this resort!!"

"Excelente para niños!"