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"Excelent I love it amizing it is all I have to said"

"The stay and my time was the best I’ve had in a long while. Activities amazing!! Food was. try tasty but a bigger variety would be nice. Room, furniture needs to be updated. Tears on the couch and liquor dispenser and shower head showed signs of rust. Overall however, I didn’t want for anything!!!"

"Overall great experience but limited vegetarian options"

"No me gustó que la habitación no se sentía el aire. Hay variedad e las comidas. No tuve oportunidad de comer en los restaurantes que eran por reservación. El primer día de llegada ya estaban lleno."

"Great food and service staff, but the beach and front desk ruined it. The Bad: • The Beach: Completely unclean and looked nothing like the photos. We couldn't swim at all. • Front Desk: Unprofessional. They deliberately give you a bad room to pressure you into a paid upgrade. • The Pool: Just okay, but definitely needed better cleaning. The Good: • The Staff: Aside from the front desk, everyone else (room service, restaurant, and coffee shop teams) was polite, helpful, and very nice. • Food...

"Good place"

"Viaje en familia 4 habitaciones: En 2 la limpieza no era buena, en otra habitación las sabanas tenían unas pequeñas manchas de sangre y en mi habitación que estaba junto al cuarto donde las muchachas de limpieza se organizan, cada mañana hablando y riendo a carcajadas y eso me despertaba no me dejaron dormir bien! Los vasos de cristal no me los cambiaron y cuando lo hicieron solo los enjuagaron en el lavabo y quedaban las manchas de mis dedos. La caja de seguridad se bloqueo sola y me la...

"Heavily staffed."

"Muy caro los precios"

"Excellent service, beautiful property"

"She restaurant needs to improve their food. At sea flirt we need to bring back the octopus into the menu."

"There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ...."

"I had an amazing time at this resort with my friends and my man! We enjoyed delicious food, sipped margaritas all day and night, danced at the day pool parties, and had a blast at the nightclub. There was never a dull moment, and the atmosphere was fun and lively from start to finish. What I enjoyed most, though, was the rain shower in our room. It was incredibly relaxing and the perfect way to unwind after a day of partying and soaking up the resort experience. I would definitely come back for...

"Relaxing and a beautiful resort. If you want to just chill, enjoy the beach and amenities, this place is for you. It is quite far from Downtown Cancun as it is the last stop of the R2 bus in the hotel zone. The food is great and with the corresponding price tag. I had a great time for chilling here. For some night life or fun, go to Coco Bongo. Overall, a good place to rest, dine and chill. The beach front is gorgeous and the waves are strong. The pools are just mediocre, I’ve seen better pools....

"Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands."

"I love this property from top to bottom. Rooms - The rooms were large, beds were comfortable and didn’t smell musty. Pools - so many of them! We came because of the waterslides and lazy river and never even ended up using them because there were so many other fun pools. There’s an activity pool that had water volleyball and other games with a swim up bar. There was also an adult only pool club that played excellent DJ music all day long. I have never danced so much in the pool before! Beach...

"We did not like this resort. There are only two different restaurants other than the buffet. It is difficult to get a same day reservation even though they say no problem before 4pm. We tried at 1pm. We got tired of the buffet! The staff at the buffet is good! There is no option for food outside. You have to be fully clothed to eat anything which is not ideal at a beach resort when you are swimming. The resort is more geared toward Mexican people than Americans. The music, activities, etc. They...

"Mucha tranquilidad y antiestrés"

"All staff were nice and friendly , we didn’t do all exclusive but we did get 15% when we decide to eat there . We did adventure out and did a lot of sightseeing and they were able to help us reserved a tour for us which was scheduled 2days ahead. We also have ocean front view and we loved it and worth it. The adult pools were strictly for adults but they did have 2 pools for families and a kiddie pool for the toddlers. Every night at 8pm they have some entertainment schedule and that was fun to...

"Hyatt Ziva was amazing! Plenty of activities all day long for a wide range of ages. The staff was so kind and everyone was so accommodating. 10/10!"