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"Un lugar exelente"

"Misael was the best bartender"

"Only issue we had was the food. Property was great amenities were great food was limited and overall just not good dinner options were kinda limited seem like the different restaurants serve the same things taste overall of the food wasn’t good breakfast was great lunch dinner not so much"

"Great hotel to vacation in. Will be going again."

"NOS GUSTÓ MUCHO EL HOTEL, SU EXHUBERANTE VEGETACIÓN, LA FLORA Y FAUNA. NOS ENCANTÓ CAMINAR POR LA PROPIEDAD. LAS HABITACIONES FUERON CÓMODAS, EL AIRE ACONDICIONADO MUY EFICIENTE, NOS PROPORCIONARON ALMOHADAS Y COBERTOR EXTRA. EL PERSONAL EN GENERAL FUE MUY AMABLE EN ESPECIAL LA CONCIERGE DEL EDIFICIO 18 BIRGITA SIEMPRE PENDIENTE DE NOSOTROS. LOS SHOWS, LAS COMIDAS Y BEBIDAS MB. EN ESPECIAL NOS GUSTO MUHO EL RESTAURANT STEAK HOUSE, NOS QUEDAMOS 4 NOCHES Y FUE EL UNICO QUE PUDIMOS RESERVAR PORQUE...

"Very good"

"Very friendly and clean"

"Overall, we really enjoyed our stay, and the hotel has many strong points. Pros: The hotel is very large, beautiful, and well maintained. The grounds were always clean, and the rooms were cleaned several times a day, which was very pleasant. We liked the variety of restaurants and the selection of food. Although not every dish suited our taste, the overall choice was truly extensive. The pools deserve special praise. The water was clean, the pools were beautiful, and the depth was very...

"My wife and I recently stayed at Hotel Xcaret Arte, and the experience exceeded our expectations from start to finish. If you’re looking for a peaceful, romantic, luxury resort that focuses on relaxation rather than a party atmosphere, this is the place. The property itself is absolutely breathtaking. The architecture, natural beauty, rivers, and attention to detail throughout the resort create an atmosphere unlike any other all-inclusive we have visited. Everywhere you look feels like a...

"Great food, arcade and pools kids activities were fun"

"Se pasa bien no es un hotel lujoso pero si divertido"

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"Great"

"Una estancia increíble, el servicio excelente (el personal siempre atento y sonriente) y todo super limpio. Las instalaciones y habitación super lindas. Totalmente vale la pena lo pagado. Los niños la pasan increíble, súper recomendado."

"The property is immaculately maintained. Unlimited options for food and activities especially for the kiddos. Food is very good for all inclusive, staff were all friendly and helpful with the exception of front desk staff. At check out, the kids and wife already removed their wristbands so they're not showing in the photo shoot we booked. Front desk attendant refused to allow checkout without them, asked me to go back to the room and search through the trash for them. Ruined an otherwise...

"It was great"

"Awesome service staff is on point"

"Nice property nice view"

"Oceanfront room views are perfection. Rooms r great! Service was mid. Mixed drinks / shots were so watered down - watery tequila anyone? Food was just ok. Def need an actual hot tub! Or at least they should turn heat on? Best food was probably morning buffet but so odd that they serve you? You cant even see what's in the containers. It's odd and funny trying to communicate if you want something or not after they open the lid and you have to lean over and around to get a glimpse. So...

"My room every day is was clean the pool is clean and fun, the buffet it’s clean,,the chef is so nice, the food is great, The amenities I don’t received some of the stuff, or something good,The staff went we arrived at the hotel wen we talked about the something for and about the room is was for us too rude the person who was checking us everything was say he said no our protocol it’s strict. Went we was other RIU’s never had any issues and more amenities than the this hotel.Thanks."