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"Don’t recommend"

"Great Entertainment"

"Everything about this hotel was amazing!"

"Staff were good. Lots to do there"

"My boyfriend & I stayed here June 1st-6th & we had the BEST time. Every single day we were there we always had people offering to help us & asked if we needed anything. I was very happy with the service & the room service was also top tier. 10/10 recommend staying here if you plan on going to an all inclusive resort!"

"Loved it! Just wished the music was on at the swim up bar."

"The hotel room was clean and the rooms were convenient with kids. We had two bedrooms connected with a hallway. Balcony was nice as well. The staff were friendly for the most part. The shows we went to were great! Michael Jackson tribute was really good. The party scene was a bit too much for a family visiting. There is a lot of family attractions but parties went late into the night with loud thumping music and yelling people. The pools were fantastic. It was a weird mix of family and...

"Everyone was nice. I picked the wrong month to go because the seaweed smell was HORRIBLE!!! It smelled like sewage the entire time."

"Property and people and room everything amazing"

"There is so much to say about our family vacation—7 days and 6 nights! The food and restaurant were top-notch—absolutely no complaints there. However, the pool had no filtration; the water was yellow and reeked. All our swimsuits ended up in the trash—they were stained and impossible to wash clean. The area around the pool was extremely slippery; many people fell, myself included! Children even suffered bloody head injuries from falling. The shoreline was filthy—you couldn't even get into the...

"Play makers keep the vibe going! Mojito was my favorite 😘"

"There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ...."

"Had the most amazing time here! Food was great and the servers and bartenders were so attentive! Big shout out to our bartender Christian he would find us wherever we were and knew our drink order by the second day and he was just so amazing! Also our bartender inside Barilla made us feel at home and made us new drinks we had never tried that were delicious! There were two other ladies that were bartenders inside by the lobby but I don’t remember their names but they were sweet and made great...

"i loved how the hotel had access to the beach and there were no seaweed in it, especially being in season. it was maintained and staff were friendly for any guidance or questions to answer. no complaints with the hotel. the hotel is on the quiet side of cancún which is nice, about 30 minutes to the city of cancun and an hour to playa de camren. i found it to be accessible for my trip"

"Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones."

"I love this property from top to bottom. Rooms - The rooms were large, beds were comfortable and didn’t smell musty. Pools - so many of them! We came because of the waterslides and lazy river and never even ended up using them because there were so many other fun pools. There’s an activity pool that had water volleyball and other games with a swim up bar. There was also an adult only pool club that played excellent DJ music all day long. I have never danced so much in the pool before! Beach...

"Install Mall security cameras, and the end of the hallways"

"Amazing hospitality"

"I had the best experience of my life."

"Staff was very kind and welcoming! Service was fine with a smile. Everything made me feel like I was on vacation!"