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"Es muy bueno"

"We were on family vacation - 11 of us!! The rooms were spacious, 3 beds and a pull out. Clean and comfortable.. Amenties were great, activities for the kids, buffet and restaurants were great.. I didn't like you had to reserve the Steak House!! Hard to get a reservation!! Anyhow !! It was worth the money!!!"

"Wonderful staff. Great food. Clean facilities. Comfortable for families, friends, and couples alike. My partner and I loved our excursion to Isla de Mujeres. Bought a bottle of flavoured tequila on the island and rented chairs on the beach. Quite humid this time of year. Almost too much if you aren’t used to it."

"Everything was good. The beach was clean as well as the pools. The gym was also good. Morning walks around the property were great. We got to see lots of animals during our stroll. The only thing that could be better would be dinner buffet. They should have a better selection and or have someone clean it. Kinda messy too Other than than that hotel was great."

"Todo estuvo súper bien. El hotel estaba limpio, cómodo y muy bien ubicado. El personal fue amable y atento durante toda nuestra estadía. La habitación estaba en excelentes condiciones y el servicio fue muy bueno. Tuvimos una experiencia muy agradable y definitivamente volveríamos a hospedarnos aquí. ¡Muy recomendado!"

"I enjoyed my stay. All the amenities that comes wth your stay is what I loved about the hotel. The food tasted really good with a lot of options to choose from. The vibe around the pool and beach is amazing. Riu also knows how to throw a party. I really recommend this place to anyone!"

"Didn't like climbing 3 floors of stairs to get to room"

"The property was beautiful, the design, architecture and building materials used were very impressive. We have been to Cancun and Playa Del Carmen several times and this property was by far the prettiest and most well designedthe."

"Takin so long to check in and get the room ready. Room wasn’t clean still have foot print on it. Waited 1 hrs and still no1 come clean it. Also room have bugs and take like 2 hrs to get us to the new room."

"Friendly stuff, clean room and excellent amenities!"

"The property was super clean, and extremely well maintained with no issues. All the staff was very welcoming and helpful throughout the entire resort. The resort had everything we needed for our stay and exceeded my expectations every day. I can’t wait to go back."

"Property was meticulously kept. Entire staff was top notch. This is our third time here. The food was excellent. Drinks were great and poured well. Entertainment and theme nights were sexier than previous trips. Roof top pool was quiet and the food up there was great. Like I said before the entire staff, waiters, bartenders,cleaners, maids, onsite construction workers were top notch. Best time at a club ever. Will be taking the cruise this fall and will definitely be back soon. Thanks for a...

"The best"

"Great location"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"My husband and I went for a 7 day holiday. The check-in process was very easy, we had an Excellence Club room, which has its own check-in area. There are also a few pools that are Excellence Club only pools, and a restaurant, Magna, which was amazing. The negatives: air conditioning is not amazing. They did come check it after the first night, it didn’t seem to change. They did provide a fan, which helped it be tolerable. The beach is full of seaweed (not the fault of the resort!) There were...

"Excellent Family Vacation"

"Hyatt Vivid was absolutely amazing! From the property, to the amenities, the food, & the staff. I would definitely recommend this resort to anyone visiting Cancun!"

"Everything was great. The food could use improvement but I'm a picky eater so I won't give them any less rating"

"Property was beautiful and well-maintained. Staff was very helpful. Ernesto in recreation was the sweetest. Caring, concerned, helpful. He went out of his way to accommodate us on every occasion. Food was delicious. Great experience."