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"Super nice staff and professional always"

"Personal muy amable, todo excelente"

"My wife and I stayed at Sapphire from 7/9 until 7/19. We are in our early 70's. Pros: Nice private rooms in "villas" apart from the public areas. Noise level very low even with nighttime concerts. Kids: Very kid friendly, with lots of activities and an Explorers Club for all day activities, at an extra fee of course. Restaurants: A pretty good buffet, an okay French themed restaurant which we enjoyed, an Italian themed restaurant which we did not enjoy, and a Japanese restaurant which we did...

"Very peaceful. However, the lounge chairs were only aloud to go so far on the beach. They sat close to the hotel and really couldn't get any sun as the hotel was blocking it where the chairs were located."

"Staff was very friendly and very attentive!"

"Too expensive for for what it’s really worth. The free shuttle stops at every park and hotel before it gets you to hotel arte . The customer service over the phone is rude . The customer service doesn’t care and treats you unimportant for the price you’ve paid."

"Lo que me gustó fue la aéreas de piscinas y áreas de juego pero hay que destacar que el servicio en el buffet fue un poco malo tiempo de espera de 10 - 15 min y el personal no muy atento pero el personal de otras restaurantes perfecto"

"Simplemente perfecto para unas vacaciones de escapada"

"Everything was excellent! Pools were great and we liked the fact that we had access to two properties. The restaurants were delicious and everyone was very friendly and helpful. :-)"

"Staff was great help us with places to go outside of resort. On the resort restaurant was great. The room was breathtaking."

"Horrible playa, mal olor y mala relaciòn calidad-precio"

"The staff were very nice and welcoming. Food was great. Pool was great. Overall a great place to visit"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Everything was spotless and the concierge not only upgraded me but had my room ready like 5 hours earlier than expected the food was delicious and the amenities were all a lot of fun for me the biggest pro was the service the staff did an excellent job at all times not being helpful but very friendly my only complaint would be the location being away from the beach can be a little difficult but the beach club they have is definitely top notch"

"No beach, great pools, bars and restaurants."