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"Ok I want people to know I have stayed here maybe 8 times over the last 20 years, its been about 9 years since we last stayed. The staff, food, beverages and spa excellent. However, the nightly entertainment was not good, one night it was downright vulgar, I think it was karaoke night, the other shows were not that good. We stay in the excellence club which is supposed to be for excellence club guest only. They don't police it, we watch people make out in our pool it was awful, the staff didn't...

"Miguel at the swim-up bar was awesome, food was delicious, the only thing they need is better security, the people get really drunk at the pool and start fighting,"

"The location was ok, I go for the ocean and we couldn’t swim in it. The staff was great. Except when we were leaving. We booked for RIU to drive us to the airport and supposedly the van that was supposed to pick us up was in an accident, it there was already a van there waiting for two people. One guy told the other guy just take the 8 of us but the one guy refused which caused us to have to pay for our taxi, $85.00. My husband and I always stay at the RIU’s but this was the last straw. I...

"Great experience"

"Perfect"

"The staff are very familiar with us"

"Excelente la comida pero la playa no sirve"

"Staff was great"

"Un lugar divertido para la familia."

"When we arrived at the property, we learned that 2 out of 3 pools were closed. Our son was very disappointed after learning the kids pool was closed. The first day there was a total disappointment, closed pools, overcrowded not at all family friendly pool (the one left), felt like a spring break vibe if you know what I mean, no beach chairs in the sand. The room is comfortable and modern, however the bathroom is very weird with 0 privacy. Toilet and shower have glass doors without locks and gaps...

"Loved everything about the room and service was top tier!"

"We had a wonderful family stay at Moon Palace The Grand! The resort is beautiful, with so many activities and entertainment options. The spa was absolutely worth it, and the shows at the auditorium were amazing! 🎭✨ For restaurants, our favourites were Tavola Italian, JC Steakhouse, and Carvao Brazilian—definitely the best dining experiences during our stay. And the highlight for us was the golf course pool with its beautiful view—so peaceful and relaxing! ⛳️🌴 Overall, a fantastic family...