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"Excelente"

"Very respectful and helpful staff, clean property and well maintained."

"Great food clean great entertainment"

"Be mindful of when certain restaurants are open when deciding where to go for dinner."

"I completely enjoyed myself. It was very relaxing and everything was excellent."

"All the above"

"First time at Riviera Excellence. We have st as yed at 4 other Excellence. They are always amazing. The service is great. Will definitely go again. And recommend Excellence."

"Family - friendly"

"I had an amazing stay at this hotel! The staff truly made the experience exceptional. They were incredibly welcoming, organized, attentive, and always willing to help with a smile. Their professionalism and genuinecare deserve a 10/10. The hotel itself was beautiful, clean, and well maintained. Everything was spotless, and it made for a very comfortable stay. I highly recommend this hotel and would definitely stay here again!"

"Todo muy bien"

"Rooms are outdated and need deep cleaning Staff is friendly and helpful. Food is mediocre"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"All was good the food, the staff, the room, the view, the vantage upgrade was excellent. I only have one complaint. On the 3rd night the room next door started to play loud music around 5 am and nobody was in the front counter for the issue to be resolved. Other that that all was fine."

"Our stay was wonderful, only if you are looking for nighttime activities get any hotel in Zona Hotelera which you can walk to any place. This hotel is far away from the Main Street and they have shuttle to La Isla but for only 16 people, but everything else in the hotel was excellent."

"Overall great resort. They only play Lofi chill music. You virtually need to shuttle from one point to the next. The place is huge. They do a great job with the shuttle car service. There’s not much a delay to wait. Plan your day ahead to be more efficient. Staff is incredibly helpful. Breakfast at the grand buffet can be a real nightmare. Preferably, use Cusco for breakfast. Less crowded. The beach is horrible. It stinks most of the time and not recommended for swimming. The font desk is very...