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"Family friendly resort, staff was very nice."

"Hacer todas las recerbasione de las actividades y restaúran con tiempo"

"Very disappointing experience. This hotel is not part of Xcaret—it is a Barceló hotel. The advertising uses carefully chosen wording that can make travelers believe they are booking an Xcaret hotel, which I found misleading. The buffet food was not good, and staff members repeatedly approached us about buying a timeshare. I came here to relax on vacation, not to deal with constant sales pressure. The resort advertises five à la carte restaurants, but reservations were extremely difficult to...

"Muy Buen personal y exelente vista Playa estuvo linpia de sargaso todo el tienpo"

"Great"

"The cleaniness of the resort was awesome, the staff was friendly and very helpful!!! We loved the place so much that we plan on bringing our adult children with us next year!!!"

"Everything was perfect and everyone was welcoming! Food was great and amazing quality, and everyone was very nice!! I will becoming back many times!!"

"Hotel excelente; la pasamos increíble"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"⭐ 1-Star Review — Extremely Disappointed What was described in the reviews and advertised when we booked was not what we experienced when we arrived. We stayed at Breathless Cancun Soul from August 6–11, 2026, for my 40th birthday, and unfortunately the experience was extremely disappointing. The hotel is under construction, and from the moment we arrived there was constant banging and construction noise. The swim-up bar was closed, as well as the bar outside by the hot tub. The nightlife and...