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"Amazing property, not overcrowded, great for families."

"Las instalaciones y el servicio de los alimentos fueron excelentes, todo me gustó"

"What an awesome relaxing place with a great beach"

"Todo muy vien me encanto el lugar sin duda regresare una ves mas"

"FUN"

"Clean room, Staff was very helpful. Concern: Between 11 am and 12pm No Breakfast or Lunch provided. On Check Out Day we need to have lunch between 11am to 12pm before travel!!"

"The property was excellent but it is definitely a party hotel. The amenities were very good, the AC was nice and cold, and the food offered a good variety of options. The drinks were always flowing in the hotel and they had mini bars in the room. I also liked that security was everywhere and I felt safe. The Jungle Party and White Parties were can't miss."

"Simply the best!"

"Todo fue excelente desde el recibimiento hasta la salida 10000 de 10 😄👌"

"Magnifico"

"Nice pool"

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"An absolutely amazing place to stay great atmosphere awesome staff however, the food could be better and better information can be provided regarding the availability of the restaurants on site."

"Family friendly, kids really enjoyed the vacation."

"Stayed here for 5 nights, and overall it was a great experience. The resort has a very luxurious feel with high-class service and a classy crowd. The room size was great, though the AC was not the best. The staff is incredibly friendly and genuinely happy — world-class service all around. And yes, they do twice-a-day room service, which really sets the tone for how seriously they take the guest experience. ALL restaurants, and I mean it, were delicious, and they take allergies and gluten-free...

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"No state of the art charging for electronic equipment. Could not watch any tv!!"

"Beautiful beach view no complaints love this place"

"The staff was very friendly, energetic and attentive. The property was clean. Lots of great food options at the buffet. The made to order omelets were delicious! Beautiful pools overlooking the ocean. Wifi was spotty in our room one of the days, but worked just fine throughout the resort. Recommend booking transportation prior to arrival. We took a shuttle to the resort & it was $44 (2 people). Taxi cab back to the airport was $80. Definitely would visit this location again. Great vibes all...