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"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"I’m"

"Nos encantó todo , solo esperé q el mar sea más turquesa como son las bellas playas de Cancún . Pero en general la pasamos divino , comida rica , full actividades para la familia . Gracias "

"Great bang for your buck, away from the madness that can be Cancun! Staff was excellent!"

"Rooms need work "

"Staff is horrible …. They have the worst attitude Nothing worse then going on vacation and being served with a bad attitude management should have only the best personalities assist the guests…. I will not be returning…. The Riu palace in Cancun has great staff super friendly and I tip them good"

"At the checkout they charge me $207. Because one of those nights during my sleep I get bleeding nose and I got dirty pillow and sheets . I felt so bad what I did but I left a good tips for cleaning people.On the end I got nice surprise $207. None excuse. They told me I already signed the papers when I checked in. Never again."

"La alberca necesita limpieza más constante por el flujo de personas que hay. La comida del restaurante hindú es espectacular Para familias, es un lugar muy agradable Me hubiera gustado un poco más de actividades en la noche para mi familia"

"Pool and beach were nice "

"Everything was nice and pretty l. The food needs some updating. The food pretty much is the same variety for all 3 courses. I will 7 of 10"

"We decided to celebrate our wedding anniversary at Hotel Xcaret Arte. We received to fill out the list of activities, and we did it, we said the reason to visit this hotel. The day of our anniversary we went to a restaurant for dinner and to celebrate, they asked if we are celebrating something and we told them, but nothing happen, no celebration, at least we expected a plate with piece of cake and letter say "Happy anniversary" or something, but nothing. For me I do not care, but for my wife is...

"Everything was amazing 2nd day in I’m planning to come back 😁😁"

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"

"Todo estuvo excelente. Todo el staff es super amable. "

"Beatiful place to spend valuable time with the family, the pools, kids area, shows, variety of food and the warm atention of the staff was great!"

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"Hotel was great. The restaurants was absolutely amazing really great options on food choices. The pools were clean and seating was excellent if you’re looking for a guest only beach this resort is not for you as locals do enjoy it also, We love that the hotel allows for it. Overall you won’t be disappointed plenty of things to do here including a after dark night club that has it on fireeee in there 10/10 recommend "

"Absolutely 5 star from check in to check out the first time. Being part of a flight crew, we came back a week later and a noticeable change compared to the first visit - lots of amenities in the room and the mini bar was kept stocked first go-around. Second visit, no bathroom amenities, tv guide wasn’t working, phone wasn’t charged, and the mini bar was never restocked. Somewhat torn on how to rate."

"Gran vista al mar ,casi todas las habitaciones tienen vista completa o parcial a la playa , albercas limpias y variadas tanto para adultos y niños , el equipo de animación amable y se realizan actividades durante la tarde desde voleibol en alberca y playa , zumba , waterpolo , El pan recién horneado en el buffet de la mañana es muy bueno Las habitaciones muy cómodas y acogedoras "

"I absolutely love the Hard Rock in Cancun! The staff is so friendly and always willing to assist in any way with positive attitudes. The bar has a great selection of top shelf drinks. The live music every night is a plus. Finished early so if you’re kinda old like me you get to bed at a decent time. Room service is included in the all inclusive so it’s nice to order a coffee or green juice and sit on the balcony and take in the view! It’s kid friendly but not too many kids to drive you...