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"Family friendly resort, staff was very nice."

"Thank you"

"Amazing resort. Very clean every where you go. Beautiful rooms with top notch service. The food was excellent. A perfect variety of restaurants with healthy options. They even have a coffee shop with fresh fruit juices and a smoothie bar. The spa was a 10/10 experience. We did the couples hydro therapy and we enjoyed it so much. Thank you Excellence Riviera for a truly amazing vacation!"

"Todo excelente, solamente que no tiene playa y uno viaja a Cancún por la playa. Deberían indicar en el proceso de reserva que no cuentan con esta zona."

"It was a great experience"

"Todo estuvo muy bien tuvimos unas muy buenas vacaciones el personal muy atento, las áreas hermosas y los restaurantes fueron muy buenos y con deliciosa comida. El único inconveniente fue que en nuestra habitación no había plancha y secadora llame a la recepción y ellos resolvieron rápidamente y llevaron a mi habitación ambas cosas. El control de la televisión no funcionaba muy bien pero después de varios intentos este funcionaba. Las toallas blancas estaban muy percudidas y viejas. Nosotros...

"Staff is amazing!!"

"The property itself was well maintained, and the housekeeping service was top-notch. Unfortunately, the overall experience did not meet expectations, especially considering how much we paid for the stay. Check-in at the front desk took about an hour, which was frustrating after a long flight. The first day was particularly difficult—from the airport to the hotel took around 1.5 hours. Some front desk and room service staff also had limited English communication, which made things more...

"Great stay overall"

"Very friendly staff and excellent food."

"Everything was perfect and best vacation ever!"

"Todo"

"Ideal para familias , pero pueden estar adultos sin niños sin problema por que están separadas albercas."

"Amazing service and beautiful resort"

"Wish there was more servers to get drink orders in and around the pool area or beach in order to continue relaxing."