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"Room was cleaned but they didn’t refill fridge daily, there was 4 rooms in our group we all got different treatment. Like slippers in 1 room but not in other rooms. One robe for 2 people in a room. Staff was friendly, the bell boys were wonderful and accommodating. Food was good and bartenders were okay nothing to rave about. Do not buy anything at their store, rip off! I paid $74 USD for a floating, she was already blowing it up before I realized the pasos conversion! I felt very ripped off!...

"Amazing resort. Very clean every where you go. Beautiful rooms with top notch service. The food was excellent. A perfect variety of restaurants with healthy options. They even have a coffee shop with fresh fruit juices and a smoothie bar. The spa was a 10/10 experience. We did the couples hydro therapy and we enjoyed it so much. Thank you Excellence Riviera for a truly amazing vacation!"

"Staff are friendly and helpful Pools are at a good depth for my kids, which took the worry away of being on the alert. Room was clean and well kept, however I did not like the design of no pricacy locks for the showers and toilets. My kids did not like it either."

"The beaches were beautiful and everything was lovely; I absolutely loved the place. The only things I didn't really like were the bathroom—which is very small—and the refrigerator, which didn't work. Also, it would be good if they offered more spicy food, because everything was bland, and the tacos were very small and upset my stomach."

"The staff was great, friendly and extremely helpful. The room was clean and was cleaned often."

"El Cuarto super limpio👌"

"Staff is great very helpful food varies from 8/10 to 10/10 SPA is so elegant but to the pricey side but will say worth every dollar."

"Ava resort is lovely, quite close to airport- about 10mins away. Plenty choices for food- they have Italian, Mediterranean, Mexican grill, intercontinental buffet, steak, teppayanki. You do have to book early for some of them as they get booked quickly. There’s also almost 24 hours room service; a cafe that u can order sandwiches for tours etc or just food in the middle, and an ice cream place. They also have a teens club from 11 years though family time in the afternoons & evening where the...

"Ideal para familias"

"Everything was amazing about this place"

"Very nice staff, high quality food with lots of varieties. Very nice front desk"

"Amazing service and beautiful resort"