البحث عن فنادق في المكسيك وأمريكا الوسطى

"Check in was awful. First, we were told to get off at the wrong hotel. We stood in line for 30 min before a worker took us to another area making it seem like it was going to be to checked in only to try to be sold a time share. When we declined, the worker suggested going to eat because of how much longer the line got, which we did thinking the line would be shorter, but when we got back to the check in line, we waited another 2 hours. There were only 4 workers checking people in. When we got...

"Our family had an amazing vacation at Dreams Sapphire Resort & Spa! From the moment we arrived, every staff member was extremely polite, professional, and welcoming. They made us feel like truly special guests, and their outstanding service made our stay unforgettable. The resort was beautiful, the atmosphere was relaxing, and our entire family had a wonderful time creating memories together. The resort is now our top vacation destination, and we will gladly recommend it to our friends, family,...

"The property is older but it’s very well maintained. The rooms could use some updates but my stay was great overall. Highlights were the staff and the food."

"The food was terrible. The rooftop pool was the best amenity. Swim up bar was impossible to find room. Besides that, it was a decent resort. Staff friendly for the most part."

"We paid extra for the Royal Level expecting premium amenities, but it was a major disappointment. Despite Royal access, we couldn’t get reservations at most of the specialty restaurants. We only ate at La Hacienda and Los Olivos, where the food was mediocre. Ironically, the main buffet had much better food. One advertised Royal perk was 24-hour room service, but on Friday our room phone didn’t work. We spent over 30 minutes using our cell phone, repeatedly calling the front desk, being...

"Resort is very clean and food esp the buffet is excellent. We would go back anytime."

"The staff was very challenging from the minute we arrived, terrible attitude and clearly don’t know what customer service. We had so many issues with our room to the point we had to be moved to a new room. The room key wouldn’t work at all so we had to have it redone every time we needed to go to the room / meaning over 15-20 times. I would not recommend this place."

"Great Food! About 5 all inclusive restaurants for dinner and a buffet for breakfast, lunch, and dinner. I had everything from Filet Mignon to Lamb Chop. When you reside at Riu resort they allow you and also give you shadows to visit the other Riu resorts for poor access and parties."

"K"

"The food is delicious and the staff is very friendly. Upon arrival be prepared to be served with a sales pitch for a membership to the resort."

"Great food and good services. Please make sure you are aware of the hours of each read they are not open all at the same time. Also, please follow instructions exactly as mentioned on the email for the pickup to get to the right place. The water park is awesome for the kidsz"

"Leo was very helpful and attentive throughout our entire stay."

"The room was very clean when we arrived and the staff were so kind and helpful. The north pool could use some better cleaning and the kids pool is great for the kids but also needs to be maintenanced and all the restaurants at good except Sunan. Sunan needs more employees, there is only one server for the whole restaurant. Other than that I had a great vacation there."

"Another excellent trip to Temptation!! The food was excellent…we enjoyed some great menu changes at Sea Flirt And Romanza. The Playmakers kept the fun going in the pool all week and the rest of the staff was amazing as well."

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"