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"Loved the set up at the resort, very traditional buildings. Is older so definitely could use some upgrades. Main pool got quite noisy in the afternoon. All the staff were fantastic, always willing to help. Loved the staff in the Buffett. Great central lobby/bar area. Lots of seating and great area for entertainment in the evenings. Would definitely stay there again."

"Pricey but 100% worth it to experience at least once."

"This was one of the best resorts I’ve ever stayed at and I’ve stayed at quite a few. Not to mention, this was a solo vacation for me where I felt extremely safe. The customer service was implacable, the views were nice, and the food was great! I would recommend to anybody."

"Clean room, variety of food and activities, warm and welcoming staff."

"The walking is a lot! especially if you in building three or in the front . If you’re an adult and are not going with kids to get a room towards the back."

"The staff are very familiar with us"

"It was a great experience, and I would happily do it again. My only suggestion would be to have more English-speaking staff available, as that would be helpful for guests who don’t speak Spanish, especially those visiting from the United States and other English-speaking countries. Overall, I really enjoyed it!"

"In staying with this resort during the hurricane they closed down all amenities and didn’t help compensate for the 3 days we were in lockdown. Mandatory room order without alcohol. The restaurants advertised 5 resultants open however even after the hurricane only the buffet was open. Price point for money was poor and value for money was poor. Don’t waste your time. The pool siatution wasn’t ideal as well as there was only a small swim up bar that was packed every time. Also not impressed with...

"Es muy bueno para niños, se divierten muchisimo. La comida es rica, pero incluso dejando propina hay meseros que discriminan a los Mexicanos, incluso cuando lo comentan sus jefes dicen que efectivamente saben que eso pasa. Nos paso en Jade y Casa Mia, muy desagradable la experiencia. Hemos ido 3 años y este año si notamos una enorme diferencia en servicio y detalles. Nos dicen que es porque se llevaron a los mejores colaboradores a Punta Cana y que están disminuyendo en amenidades porque quieren...

"We had a wonderful stay at Xcaret Arte! The resort was very clean, and the thoughtful little dessert or candy left for us each day was a lovely touch. The staff were incredibly helpful, and there was always someone available to answer questions. The reservation restaurants were amazing, too. We’d happily stay here again!"

"Everything was great! The service was out of this world! Every resturant was different and the food was delicious!!!"

"We absolutely were blown away by the property and the staff was the best! Our best vacation ever! The ceviche was absolutely on point!"