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"Family friendly resort, staff was very nice."

"This place is great for kids they will have a fantastic time."

"Our stay at Excellence Riviera Cancun went above and beyond our expectations. The staff provided top-notch service throughout our visit, and the dining options were consistently outstanding. The only knock was the seaweed at the beach."

"Muy bueno"

"Such a nice hotel. There were animals everywhere!! It was so cool to walk outside to the pool and run into so many cool things. I really enjoyed our stay at this hotel."

"Todo me encantó"

"Wifi is bad and when running interfere with tv signal"

"Amazing property, and is definitely worth returning to."

"My stay at Hilton Cancun was absolutely wonderful! Everything was beautiful, clean, and relaxing, and the staff was incredibly kind and attentive. They made my birthday especially memorable by surprising me with a delicious cocktail and cake. It was such a sweet and thoughtful gesture! Thank you, Hilton Cancun, for giving me one of the best experiences ever. I would absolutely love to return!"

"Amazing service and beautiful resort"

"This was our 3rd stay and the food quality and selection has dropped tremendously. You are getting the same breakfast, and lunch items on repeat. When we first visited in 2022 & 2023 the food quality and selection was amazing. Then again in 2026, was highly disappointed. I'm aware the resort will not longer be a Hyatt property so I hope when Hilton takes over the food and selection improves. Sadly, we won't b3 returning to the property as much as we enjoyed traveling to Cancun and staying...