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"Staff were excellent Bar area comfortable and relaxing Breakfast excellent Shower didn’t work properly very hot and water leaked all over floor"

"Great place to stay! Amenities were also fantastic."

"Beautiful hotel and fantastic staff!"

"Room was great fantastic view clean and tidy staff where fine plenty of choice for breakfast didn’t try bar was closed when we got back"

"The hotel has an excellent ocation right by Albert Dock and Liverpool One,and a short walk to the center. We found our room to be very clean, but a bit on the small side. They offer an excellent buffet breakfast with various hot and cold dishes. Parking is available at the 2-minute walk nearby Q-Park John Lewis (where the hotel can offer a discount). I would not hesitate to stay here again."

"The staff were very helpful"

"Clean & Quiet. Friendly and courteous staff."

"Absolutely amazing stay! Could not fault one thing. The reception staff were so kind and caring. Comfy bed. City centre location… what more could you ask for! Will definitely will be making a return :)"

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"Didn’t like air conditioning not working,last year when I went the same! A very hot day, No fridge, no drinking water, no drinking glasses for the water we bought. Curtain missing in dressing room area sun streaming through made it very hot, rooms not made up you had to ask via displaying a door tag, lack of attention to detail however staff good."

"Lovely room, great staff, great location, will stay again."

"Very convenient location, reasonable price right behind the train station in downtown Liverpool I like that and I would go there again"

"Clean room, good facilities "

"Pretty good location . Staff was friendly and helpful."

"Excellent"

"On the 8th floor in an executive room and no air con. Had to keep the window open as it was so hot not much sleep as outside was noisy"

"Hotel was stylishly decorated and there was a nice vibe created by the layout of the social areas and also by the staff. Room was really comfortable, clean and well thought out, again stylish decor and a spacious bathroom. Nice view across the rooftops to the Liver Building. Staff really engaging and helpful - it’s the staff that make it. Would definitely go back."

"Lovely staff and breakfast was really good"

"All was verry well loot after I serjest go too the hotel then will see fir your self"

"No parking available an I needed it On website its says parking available"