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"Stunning hotel"

"Excellent value for money, clean and modern"

"We were very impressed with the overall hotel, the staff and the architecture. The food was really good for lunch and dinner. For lunch, we sat at the bar and was served by Kaitlyn, who was very polite, helpful and professional. All your staff was very polite and helpful, but Kaitlyn was particularly good at it. Next time we’re in Liverpool will be sure to stay at this hotel, without fail!"

"Room was very big and clean with a huge window and a lovely view of the Liver Building . Reception staff were very helpful and pleasant. Nice bar with outside space and views ."

"Before booking our two rooms for two nights, I called the hotel specifically to ask whether there were any restrictions on pool access. I was told there were none. When we arrived on the Friday evening with time to use the pool, we were informed that children's hours operated differently and we had missed the permitted window. This directly contradicted what we'd been told on the phone. When my wife raised this calmly at reception, pointing out that I had called ahead to ask exactly this...

"The location for both the waterfront and for Liverpool One was excellent. The staff were very professional yet friendly, the room lived up to expectations and the breakfast was varied and well presented."

"Easy to check in and great staff"

"Staff were very helpful, friendly and made every effort to assist. Clean hotel , comfortable, and quiet despite being very convenient to the city center."

"The property was ideally located, a short walk from Lime St station and right in the heart of the shopping district.. The apartment was well organised and excellent except for two small concerns. The shower is over a very deep bath and getting in and out required a lot of caution and agility as there was no handle to hold. Once in, the shower worked beautifully. The second item related to the appliances. They were so modern that we were challenged. Turning on the induction stove top was a new...

"Beds are bumby ,pillows lumpy ,large gap in middle off double bed. Hairs on the floor ie blonde im dark haired very Noisy , loose toilet seat. & toilet holder which moved everytime you tried to take toilet roll off, shower started spraying out water at 1.15am in the morning Sticky table,My handbag stuck to it, ripped chair in the room aswell Room 305 Would i stay again NO Plus when you get to the hotel you have to pay a £50 deposit for the room thats after you have paid for the room"

"Excellent deluxe balcony room especially as it was an up grade. Looked over Matthew St but with yhe tripe glazing had no disturbance at all. Bed was very comfortable. Staff were so helpful and chatty, also had the opportunity to leave luggage on last day so could explore with out it , think they also offer his service if you arrive early as we went to do tjis. But we're able to check in early which was a bonus."

"It was great to find somewhere in the centre of Liverpool with free parking. I liked the nautical theme; made it a bit different."

"Clean room"

"Didn't use the facilities as only on a 2 night stay. Great location and worth the extra."

"Good location"

"Excellent location, near to city center and albert dock. Food is average"

"We enjoyed our stay at the Waterside Hotel. Parking in the basement was easy with lifts to all floors. The room was good, spacious, clean and comfortable. The staff were friendly and helpful. My only grumbles would be that it was difficult getting into the bath tub to have a shower and there was no fridge in the room."

"Clean, modern rooms with a great breakfast."

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"Great location lovely rooms breakfast was good"