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"Loved it so much I came back for a second stay"

"The room was a little small and condensed without a separate bathroom area, but it was spectacular and the food amenities staff view were fantastic. Highly recommend and worth the price."

"Clean room and the best hotel staff I have come across friendly and accommodating for little ones. Out little guy played "work" with a worker because she looked lonely by herself hm. From valet to the restaurant, all the employees are too of the line."

"The hotel located is great. But the parking garage is knid of far."

"Nice location of the hotel. Do not book based on free breakfast, coffee, tea and packaged pastries. Room was clean. Lots of stairs."

"The room they initially gave us had a view of thr ac units. They were very accommodating when we asked to change. Even gave us little bottles of wine!"

"The staff was professional and helpful. The room was immaculate. I was on the 26th floor with a harbor view. I’ve stayed at the Wynn in Las Vegas a numerous amount of times and once I came to Boston, I knew I was gonna stay here. Will definitely come back and make one of my favorite artist during check-in. We’re celebrating my mom‘s birthday and she enjoyed herself thank you encore."

"Great!"

"Location was excellent for our needs. Luis, Juan and others whose names I did not get were professional, friendly and helpful. The greeters in the lobby were welcoming and friendly. Definitley would stay, again."

"Wonderful and very nice front desk staff. Very accommodating with an early check in, room with a very decent pull out sofa, kitchenette, and lovely toiletries. Perfect location. 12:00 check out helps with travel plans. It’s not the most beautiful room, but with this location, the room is for sleep and showering. They also held onto our luggage before and after our stay."

"Very small, tight room. There was no place for a suitcase and the room didn’t have a closet. After we switched rooms it was acceptable"

"First time attending Margaritaville with my family for my son’s birthday and it was amazing. The water park experience was great. Unfortunately it was raining so we were unable to use the outdoor pool. Loved the s’mores setup they had for guest to cozy up next to the fireplace with a delicious treat. The outdoor space was relaxing and I loved that they had game setup outside for kids and adults. All and all my kids really enjoyed the stay, from my 11 year old birthday boy to my 23 year old. The...

"Room was clean. Very small"

"Very nice place to stay"

"Staff were mostly nice, but overall one of the worst hotels I’ve ever stayed in. WiFi didn’t work for 3 days straight, the initial room I was in had blacked out windows, housekeeping doesn’t clean the rooms, the rooms are smaller than a jail cell, there is a 2 inch gap at the bottom of every door. It’s incredibly loud, the lift can be heard throughout the whole hotel every time someone uses it. If you have any other options, do not book this hotel"

"It is a decent hotel but nothing fancy for the price point."

"I reserved a Tower King for the May graduation in early October through Expedia for me and my wife. The room showed in pictures that it had a sofa. Right before my trip, I found out my graduating daughter did not have accommodations for after our arrival, so I called Expedia and the hotel to be sure I could have a third person on the couch and they said there was no couch and the advertised photo was of another room even though they admitted it was false advertising. I had to switch to the only...

"The room was quite small, barely enough room for suitcases, not enough space in the wardrope, check in took ages as they couldn’t find my booking"

"CitizenM is not a "traditional" hotel. The customer is generally supposed to fend for one's self, including, but not limited to check-in, check-out, finding cups for the room, locating an iron, scheduling maid service. The surface of the shower stall does not have a non slip surface and was quite dangerous once wet. The room is the width of a king size bed. The bed (mattress) is wedged up against the window, meaning it has walls on three sides. Curious arrangement for two to sleep. The shower...

"If I could give the staff 6 stars or more I would. They went above and beyond allowing me to check in early after a red eye. I’m sure it’s guaranteed but they made it work. New king beds seem recently renovated and are very very nice."