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"Had to pay for parking which was 2 blocks away, had to request a shower and bathroom, crawl across the bed to get in it, not good for any disabled person or older adults."

"The smell of the room was musty like wet dog"

"Great location- near Faneuil Hall and the financial district. Lots of restaurant options nearby. Parking at 75 State St garage was discounted from $86 for 24 hr to $39 with voucher from hotel. Easy to park in front for 15 mins while checking in. Very unique layout of the rooms and decor was uniquely pleasant. Front desk very nice and helpful. I would definitely recommend this place to stay!"

"The staff was very friendly"

"clean place, very friendly staff, professional service; really enjoyed the stay even though it is a bit pricy."

"I absolutely loved my stay. I thought it was excellent! I loved that there was a breakfast buffet. Usually when I'm looking for hotels, I do appreciate a breakfast, especially just before checking out. The staff, at least those that were assisting in breakfast and other dietary needs, were very accommodating. When they were low on coffee, I informed a gentleman and he took care of it with no problem and no attitude and was grateful that I let him know right away. The room, particularly one that...

"The room was not cleaned"

"Quick weekend stay in Boston and had a great time. Hotel very convenient"

"Very disappointed in this stay. Our water was not working when we checked in and I had to wait in line at the front desk to be told maintenance just finished working on it and it should be back on soon. I wish they would have communicated that to me when I checked in so I could skip coming back down to wait in line. I also let them know that the phone in the room was broken and they sent maintenance at 9:30 pm when I was trying to get my kids to bed. The rooms are old and the beds are...

"This is a nice, small, comfortable hotel with a fantastic location right in the heart of Boston and close to shopping and the Freedom Trail. the rooms are quite small, but it's the location that makes it work, and the price was reasonable, particularly for central Boston. The staff are great - extremely helpful, attentive, and professional. Parking is a short walk from the hotel and the hotel's discount makes it reasonable. All-in-all, a comfortable stay."

"Everything is excellent"

"Nice staff clean, fun pools and a firepit."

"The hotel is within walking distance to many areas in city. the rooms are very attractive, clean and comfortable"

"Excellent hotel"

"Great location"

"Everything about this hotel is unique. It has a friendly and welcoming staff and atmosphere. I love how there are multiple seating areas with many book options to relax look around or just sit and have a drink at the bar or on the rooftop. The upscale and classy elevators, hallways and rooms are also welcoming and colorful. This hotel is my #1 go to when I am in Boston. However, I need to sign up for reward points tho. Anybody know how I can do this? Thanks in advance 😊"