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"Our room was clean and equipped with refrigerator and small kitchen. Staff were friendly and helpful"

"We had an incident where we got locked out of our ADA room. Don’t know how that happened. We alerted housekeeping staff but waited over 30 minutes for maintenance staff to get to the room. Front desk was not honest with us when I asked how much longer and said a coworker was coming by with the device to open the door. That coworker never arrived. Maintenance arrived without the device needed and had to go and get it. By this time my husband was on the floor in pain from having to stand for...

"Amazing location & clean and comfortable."

"The staff is all very helpful and friendly. The property is very clean. The beds are nice. Free water and snacks in the room. Good location."

"Great location - super friendly staff. The Tradesman located within the hotel was amazing for delicious, quick meals. The coffee was great! The concierge was helpful on two different occasions which resulted in great experiences!"

"This is a very good hotel"

"Breakfast in the room Is a must"

"We were just passing through for one night. The fitness center was larger than most others we've seen. The breakfast buffet was impressive for one that is included. Pool bar drinks were on the lower priced end of what is typical for the cape. Room was clean and the staff friendly. Although not a destination in itself, a great place to base your trip out of (beach, sports tournaments, reunions, etc)"

"We absolutely loved our stay. The hotel is elegant, classy and perfectly located."

"Staff were lovely and the room was clean"

"We stay at Copley house often. The staff is always very helpful and accommodating. Parking option is so helpful! The location of the property is the best. Everything in the city center is close, walking distance and the T is as close and convenient. Place is very nice, super clean and inviting. We always love staying here."

"Total facade, 3 star hotel trying to look like a 4 start hotel with nothing behind the glossy lobby. One very small elevator for a huge hotel. Terrible breakfast--loaf of bread and a bag of apples laid out like it's something special. The bed felt like a mattress on a pull out couch. Very understaffed-- no one ever delivered extra sheets, but I just took them out of an open housekeeping closet. The location was the only good thing about this place."