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"I’ll start by saying The Lodge operates best when Leveena is working the front desk. I hope I spelled her name correctly. She took amazing care of my needs as I was recently out of a major surgery and was not able to walk. On her days off, The Lodge seemed understaffed, and certain things did not work smoothly, starting with trying to reach the front desk. One night it took nearly two hours for someone to be available to bring me ice. The restaurant next door suffered through similar staffing...

"This property offers large rooms with kitchens and a great pool area. Unfortunately the staff is rude to people who have booked through third parties and very un-accommodating with their pet/ animal policy. The first time we booked a stay at this hotel we arrived and they informed us they could not accommodate our pet despite the website saying they were pet friendly. The second time we stayed we booked direct and it took 30 minutes on the phone with their staff to navigate the variety of...

"Location, also the staff, all good"

"Small indoor pool that smelled overloaded with chlorine. A/C wasn't working and hotel sent us a box fan that was so noisy you couldn't watch tv or sleep. Construction noise was very loud and woke us up every morning by 8 o'clock clock. Room also was right over the trash bins so more noise with that. Bar was out of Chardonnay so was given an inferior white which cost us $12 per glass including tax. A little over the top with that price for not very good wine. Our suite, if you could call it that,...

"No closet to hang clothes. Need instructions on how to use the tv. Had 2 remotes and no explanation as to what to do with them. Manage to turn it on but difficulty in finding a channel. Eventually just turned it off. Rooms had wooden floors so can hear the occupant next door move the desk chair. Load scraping noise across the floor each time they moved. Truck parked in front of our unit that turned on and rev the big engine at 6am. Ok just to stay 1 or 2 nights but not longer. Some...

"Adequate, but not the best for the price"

"The resort was very nice, and the restaurant was very good, selling local oysters. The place is also very quiet. We had almost no interactions with staff and the check-in was through an envelope left for us at the closed office. The pool was closed and there is no hot tub. The place is very remote but great for exploring Point Reyes."

"Old hotel. Picked it because of high ratings across over 1,000 clients. Trying to bring rating in line with experience. Old old old. Heat light in bathroom reminded me of Holiday Inn back in 1970’s!"

"Bed sheets were not replaced and they smell way too much from sweat."

"Very clean and comfortable bed. But this is a motel style place to stay. Since it is operated by Best Western the sheets and towels are decent and more like hotel quality. But the teeny room and layout is all motel. You can hear everyone outside your window since the front door opens directly to the cars. I would stay here again if needed but it is way overpriced at $200/night. It should be more like $100"

"Poor, noisy air conditioning. No ice. Limited food available. No pool, hot tub or trail availability. However, staff was very helpful."

"Great location , easy walking all over Sausalito and to hop on ferry to and from SF. Front desk “star” Robin was so helpful with suggestions on great places to eat as well as tending to our timing for coming and going."

"Comfy bed. Poorly lit bathroom. Minimal TV options. Street noise. A lot of hallway noise!"

"Aaas"

"While not the best place we’ve stayed in, it certainly was not the worst. Some updates have been made to the room we were assigned and the bed comfortable, some maintenance is needed to complete the updating. All the staff we interacted with were helpful and friendly."

"Romantic stay!"

"Very attractive property and very nice staff but definitely recommend you stay elsewhere. 1. One working elevator. 2. 1 ice machine for whole property. 3. Very loud rooms: either roaring air conditioner or roaring traffic, you decide. 4. Shower is a trickle. 5. Rooms are small. 6. $50 a day pet fee and no pet facilities at all. 7. Breakfast is far from free: buffet is $25 a head before tax and gratuity. 8. No coffee in room: plan on schlepping to lobby if you want any. In little...

"I had to stay here for a work event, short 2 night stay that my company booked because the regular hotel they use was full. Check in was awkward with barely 5 words spoken from the front desk (manager?) I was then directed to my room which, once I entered, is when my opinion of the location was solidly formed. The room had peeling and chipped paint everywhere, the bathroom door looked like someone had tried to kick it in at one point, and there was a large daddy-long-legs hanging right in the...

"Super cool property located in town. The renovation details of the lodge is very upscale. Lots of great amenities; comfy bed; great kitchenette, cool bathroom decor. Good communication from staff and property kept very clean. Great spot to enjoy weekend getaway. Traffic can be busy during the day but everyone is very friendly on the roads to the beach."