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"Excellent stay! Everything was excellent from beginning to end. The service was very good, the rooms were spectacular, and the pool was beautiful. The nightly show was also absolutely spectacular and made our stay even more enjoyable. Overall, I was very happy with the experience and would definitely recommend this hotel. The only recommendation I would give to international guests is to make sure they know how to identify the hotel staff when going out to the beach. Some of the beach vendors...

"Las señoras que hacen el aseo en las habitaciones son muy amables y dispuestas a ayudar"

"At check-in, at the reception, we asked for a refrigerator. We explained that we need it for the ampoules. They told us that they did not have any. I offered to pay for the use of the refrigerator, but they told us that they could not help us. So, we asked them to consult with their manager and on his orders we were asked to show the injections . My wife took the three injections out of her purse, showed them and explained that the value of each injection was over $1,000. Then they told us that...

"Extremely dissapointed with their excursion services!! We felt robbed!!! We paid for a very expensive private tour that was nothing like what we got offered when we reserved it. There is a lot of improvement to be done with the quality of the food. The restaurants served for dinner what it felt like pre-plated food that was not fresh at all. The bar service wasn’t friendly and we felt like we were bothering them everytime you asked for a drink, even after tipping them. The property is doing...

"La propiedad está muy buena, las habitaciones bien limpias y la comida perfecta"

"Everything was great only no chairs or anything for the beach staff very helpful i will visit again"

"Muy lindo el lugar , el servicio excelente"

"Property and rooms spacious and very clean. Many amenities. Staff very helpful and caring. Customer service excellent. Breakfast buffet great!"

"En general fue buena la estancia, el desayuno muy bueno y el personal muy servicial"

"Buena experiencia, buena relación costo beneficio."

"The room was clean and very spacious and comfortable. It’s only in place restaurant served good food, but prices are elevated. Most of the amenities and all other restaurants are in the complex, but be prepared to take long walks back and forth. Their breakfast buffet is excellent. Walking to the beach will set you 10 min back. And their access road is in deplorable condition."

"People in general were very helpful and caring"

"Wir hatten als Familie mit vier Kindern einen wunderschönen Aufenthalt im Irotama und haben uns rundum wohlgefühlt. Unser Apartment im Del Mar war sehr großzügig, mit einem fantastischen direkten Meerblick und Whirlpool auf der Terrasse. Besonders begeistert waren wir von der tollen Lage direkt am sehr sauberen Strand, den schönen Poolanlagen und dem ausgesprochen freundlichen und hilfsbereiten Personal. Auch das Frühstück und die gesamte gepflegte Anlage haben uns sehr gut gefallen. Für...