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"The hotel staff was spectacular and incredibly kind throughout our stay. Our room on the 15th floor was kept spotlessly clean, the bed was very comfortable, and they changed the sheets every 3 days. The Wi-Fi connection was also very good.The pool and outdoor areas were an absolute dream, and the property is very peaceful at night. For dining, the food options were delicious! Breakfast had many options to choose from, and we also enjoyed great snacks and early dinners on-site. There is a plaza...

"No tenían actividades dentro del hotel, como hora de baile u otras actividades en la piscina y/o en la playa Por las noches un área de baile para poder tomar un trago, especialmente fin de semana"

"We enjoyed"

"Extremely dissapointed with their excursion services!! We felt robbed!!! We paid for a very expensive private tour that was nothing like what we got offered when we reserved it. There is a lot of improvement to be done with the quality of the food. The restaurants served for dinner what it felt like pre-plated food that was not fresh at all. The bar service wasn’t friendly and we felt like we were bothering them everytime you asked for a drink, even after tipping them. The property is doing...

"Los tiempos de espera en las comidas es muy largo mas de una hora. El lobby no constestan El Mantenimiento del jacuzzi se demoro 2 horas Una manana no habia agua. No tenian plan de reserva"

"La propiedad está muy buena, las habitaciones bien limpias y la comida perfecta"

"El sevicio Al cliente debe mejorar algunos en el front desk, algunos en el buffet de desayuno del Cocos . Ese desayuno era un revolu"

"Great view. Walking distance to the beach and historic area. Amazing breakfast."

"Great location and the stuff are excellent."

"Not sure we had air for a while at night it got a bit uncomfortable. The place was a bit warm when we got there and the closets smelled moldy. It was unlucky that we could not swim in the beach but I am not sure you can swim on that beach any time or just that day. Service was not up to par in the front desk."

"The room was clean and very spacious and comfortable. It’s only in place restaurant served good food, but prices are elevated. Most of the amenities and all other restaurants are in the complex, but be prepared to take long walks back and forth. Their breakfast buffet is excellent. Walking to the beach will set you 10 min back. And their access road is in deplorable condition."

"Excellent!!!"