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"Great breakfast, clean and lovely room."

"Me encantó maravilloso volvereeeee"

"Many problems: Security personnel, breakfast is not good. The area around is terrible. The streets around with terrible access. Many problems with the towels, 24 hrs waiting time to exchange. Many more"

"If you just need a place to sleep for night it’s great but not enough room to open suitcase except on bed"

"Extremely dissapointed with their excursion services!! We felt robbed!!! We paid for a very expensive private tour that was nothing like what we got offered when we reserved it. There is a lot of improvement to be done with the quality of the food. The restaurants served for dinner what it felt like pre-plated food that was not fresh at all. The bar service wasn’t friendly and we felt like we were bothering them everytime you asked for a drink, even after tipping them. The property is doing...

"The room was very clean and the staff was wonderful. The food was exceptional. The only issue was that when you rented a canopy at the beach you had to give that up at 4 o’clock and you were only able to stay at the beach until seven in the evening."

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"Staff was friendly, WiFi could have been better"

"Todo perfecto"

"Here's a polished version suitable for a hotel review: I've stayed at this hotel several times over the years, and the staff has always been friendly and helpful. Overall, my stays have been enjoyable. Unfortunately, this visit was different. My daughter's necklace, which is a family heirloom with sentimental value, went missing during our stay. We stayed for three nights, and I realized it was missing on the second day. During that time, I never left the hotel. The only people who entered the...

"Wonderful hotel with great room. A/c works well and keeps the place nice and cold. Great restaurants. If you go, you will have a great time. My wife and I will be back."

"Overcharged for our stay by the front desk! Still waiting for our refund since we came home almost a week ago! The front desk at the Bungalows and Bohios have been very slow at getting back to us too. Food is amazing; never had a bad meal though. The black sand is super pretty. And we had cooler water in our shower the entire stay so if you can’t handle cold showers suggest staying in the hotel."

"Serious electrical problem in the property, lights would go on and off all day, ruined the AC in the room, WiFi did not work, and front desk was clueless."

"Excellent service!"

"Excelente ubicación y atención. Larga extensión de playa al frente del hotel. Piscina y toboganes para disfrute de todos. Excelente comida."

"Sehr schöne Apartments und tolle Aussicht! :)"

"Good location"